Welcome

This course presents the basic concepts of electronic business and examines the issues that need addressing when dealing with this new paradigm.

This course further answers the ‘what’, ‘why’ and ‘how’ questions of electronic business. It also deals with how business solutions can be designed and implemented to ensure that successful electronic business is delivered. The course examines the various design issues of electronic competitor’s web sites and other related issues.

Course personnel

Course leader – Wui-Gee TAN

Wui-Gee TAN spent thirteen years in the industry in various IT roles prior moving to the academia. He started his career with Esso where he had worked as a systems analyst, project manager and IT auditor before accepting a systems development management position with British Petroleum. Prior to joining USQ in early 2004 Wui-Gee was a programme director at the Institute of Systems Science @ the National University of Singapore.  He has extensive teaching and consultancy experience, particularly in the areas of systems development, IT implementation and IT project management. Wui-Gee received his doctorate from the Queensland University of Technology and he is a certified member of the Project Management Institute.

Course overview

Course resources

The complete learning package for this course consists of the textbooks and the course web site located at: <http://www.usq.edu.au/course/material/CIS3009>. A link to the course web site is also available from the USQConnect StudyDesk. The information contained in this package forms the basis for assessment purposes. The proposed timetable in the study schedule of this introductory book indicates a way of working through the learning package.

Study modules

The course web site located at: <http://www.usq.edu.au/course/material/CIS3009> has sections for each of the 12 study modules. The study modules are an important source of information, as it provides the ‘glue’ for the learning materials, explains the main issues, and highlights the most important review questions. Please check the course web site regularly during the semester for new information.

Text books

Schneider, G 2006, Electronic commerce the second wave, 7th edn, Thompson, Australia.

Summers, J & Smith, B (eds) 2006, Communication skills handbook: how to succeed in written and oral communication, 2nd edn, John Wiley & Sons, Brisbane.

Introductory materials

This introductory book provides the ‘housekeeping’ details for the course including the assignments and the study schedule. It sets out the reading to be done for each week. The study schedule is designed to assist you in coping with the demands of this course; you are advised to keep abreast of the schedule as set out.

Readings

These include extracts from books and journals that will be referred to at the appropriate stage in the course, and will direct you to a particular source. Please note that all readings are examinable.

Recommended reference materials

Accessible Design Guidelines
<http://www.dartmouth.edu/~webteach/resources/download.html>

AGD (Attorney-General’s Department) e-Commerce Homepage:
<http://www.law.gov.au/publications/ecommerce/>

Beale, T et al. 2002, Australian e-business guide, 2nd edn, CCH Australia Limited.

Guidelines to the National Privacy Principles:
<http://www.privacy.gov.au/publications/nppgl_01.pdf>

Laudon, KC & Traver, CG, E-commerce: business, technology, society, 2nd edn, Addison Wesley, Boston.

Napier, A, Judd, P, Wagner, S & Rivers, O 2001, Creating a winning e-business, Thomson Learning.

Web Style Guide
<http://www.webstyleguide.com/>

Writing for the Web
<http://www.dartmouth.edu/~webteach/articles/text.html>