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PRL2002 Community Consultation and Development

Semester 1, 2013 External Toowoomba
Units : 1
Faculty or Section : Faculty of Arts
School or Department : School of Humanities and Communication
Version produced : 25 April 2014

Contents on this page

Staffing

Examiner: Alison Feldman
Moderator: Chris Kossen

Other requisites

Students will require access to e-mail and have internet access to UConnect for this course.

Rationale

Community consultation and development has rapidly become the principal approach by which organisations are strategically and responsively managing and coordinating their operations. Increasingly, organisations are seeking public input on matters affecting them, improving the organisation’s decision-making process. Public involvement also helps to build mutual understanding between organisations and publics, establishes organisational transparency, and builds reputational capital. While community consultation is more embedded in democratic countries – such as Australia, New Zealand, Canada, the United States,and the United Kingdom – this approach is spreading globally. International organisations such as the UN and OECD, also use well-developed consultation practices. The demand for expertise in this area is high at present and this is predicted to continue into the future with the ongoing expansion of democratisation in modern communities, and particularly in Australia with the growth of large-scale infrastructure projects.

Synopsis

This course introduces students preparing to enter professional contexts to contemporary communication management strategies and techniques used in community relations, consultation and participation. Students will develop practical and conceptual skills in relation to the trends, issues and processes involved in consultation project planning and implementation, and the inclusion of publics in decision-making processes of organisations.

Objectives

On completion of this course students will be able to:

  1. explain the broad context in which community relations and community consultation practices have developed in organisations;
  2. demonstrate academic and professional literacy skills by identifying, analysing, and applying core theoretical perspectives; underpinning organisational-public relationships.
  3. comprehend the role of community relations and community consultation in the contemporary organisation;
  4. demonstrate oral and written communication skills by preparing an assignment task ;
  5. demonstrate academic and professional literacy skills by reflecting on their own learning;
  6. describe the core communicative skills and competences required for facilitating organisation-community communication (including conducting community communication);
  7. demonstrate management, planning and organisation skills by outlining processes to plan, implement and evaluate a process of community communication (and/or consultation);
  8. demonstrate problem-solving skills by identifying issues and complexities involved in organisation-community communication, and developing strategies to manage them.

Topics

Description Weighting(%)
1. An introduction to perspectives of organisations, and the nature of organisation - community communication 15.00
2. The contribution of public relations to the development of organisation-community relationships - a historical context 15.00
3. Modern developments in organisation-community relationships 15.00
4. The core communicative skills and competences required for facilitating organisation-community relationships 10.00
5. Planning and implementing organisation-community processes, including community consultation. 30.00
6. Challenges, issues and complexities in organisation-community relationships. 15.00

Text and materials required to be purchased or accessed

ALL textbooks and materials available to be purchased can be sourced from USQ's Online Bookshop (unless otherwise stated). (https://bookshop.usq.edu.au/bookweb/subject.cgi?year=2013&sem=01&subject1=PRL2002)

Please contact us for alternative purchase options from USQ Bookshop. (https://bookshop.usq.edu.au/contact/)

  • Twyford, V, Waters, S, Hardy, M & Dengate, J 2006, Beyond public meetings: connecting community engagement with decision-making, Vivien Twyford Communication Pty Ltd, Wollongong.
    (ISBN: 13:978-0-646-46720-7 ISBN: 10:0-646-46720-4.)

Reference materials

Reference materials are materials that, if accessed by students, may improve their knowledge and understanding of the material in the course and enrich their learning experience.
  • Burns, D 2004, What works in assessing community participation?, Policy Press for The Joseph Rowntree Foundation, Bristol.
  • Jacobs, L, Cook F & Delli Carpini, M 2009, Talking together: public deliberation and political participation in America, University of Chicago Press, Chicago, IL, USA.
  • Kahane, D 2009, Deliberative democracy in practice, UBS Press, Vancouver, BC, Canada.
  • Sanoff, H 2010, Democratic Design: Participation Case Studies in Urban and Small Town Environments, VDM, Verlag Germany.
  • Sarkissian, W et al (eds) 1994, The community participation handbook: resources for public involvement in the planning process, 2nd edn, Murdoch Institute for Science & Technology Policy, Murdoch, Western Australia.
  • Schwarz, R, Davidson, A, Carlson, P & McKinney, S 2005, The skilled facilitator fieldbook: tips, tools, and tested methods for consultants, facilitators, managers, trainers, and coaches, Jossey-Bass, San Francisco, California.

Student workload requirements

Activity Hours
Assessments 20.00
Directed Study 97.00
Private Study 48.00

Assessment details

Description Marks out of Wtg (%) Due Date Notes
CMA TEST 100 10 22 Mar 2013
ASSIGNMENT 100 40 24 May 2013
EXAM 100 50 End S1 (see note 1)

NOTES
  1. Scheduled date of ecamination to be advised then timetables are finalised.

Important assessment information

  1. Attendance requirements:
    There are no attendance requirements for this course. However, it is the students' responsibility to study all material provided to them or required to be accessed by them to maximise their chance of meeting the objectives of the course and to be informed of course-related activities and administration. Students must attend and complete the requirements of the Workplace Health and Safety training program for this course where required.

  2. Requirements for students to complete each assessment item satisfactorily:
    To satisfactorily complete an individual assessment item a student must achieve at least 50% of the marks.

  3. Penalties for late submission of required work:
    If students submit assignments after the due date without (prior) approval of the examiner then a penalty of 5% of the total marks gained by the student for the assignment may apply for each working day late up to ten working days at which time a mark of zero may be recorded.

  4. Requirements for student to be awarded a passing grade in the course:
    To be assured of receiving a passing grade a student must achieve at least 50% of the total weighted marks available for the course.

  5. Method used to combine assessment results to attain final grade:
    The final grades for students will be assigned on the basis of the aggregate of the weighted marks obtained for each of the summative assessment items in the course.

  6. Examination information:
    Candidates are allowed access only to specific materials during a Restricted Examination. The only materials that candidates may use in the restricted examination for this course are:
    o writing materials (non-electronic and free from material which could give the student an unfair advantage in the examination);
    o Examiners may also like to allow students access to translation dictionaries during a restricted examination and a suitable addition to the above statement in this case is:
    o Students whose first language is not English, may, take an appropriate unmarked nonelectronic translation dictionary (but not technical dictionary) into the examination.
    o Dictionaries with any handwritten notes will not be permitted. Translation dictionaries will be subject to perusal and may be removed from the candidate's possession until appropriate disciplinary action is completed if found to contain material that could give the candidate an unfair advantage.

  7. Examination period when Deferred/Supplementary examinations will be held:
    Any Deferred or Supplementary examinations for this course will be held during the next examination period.

  8. University Student Policies:
    Students should read the USQ policies: Definitions, Assessment and Student Academic Misconduct to avoid actions which might contravene University policies and practices. These policies can be found at http://policy.usq.edu.au.

Assessment notes

  1. The due date for an assignment is the date by which a student must despatch the assignment to the USQ. The onus is on the student to provide proof of the despatch date, if requested by the Examiner.

  2. Students must retain a copy of each item submitted for assessment. This must be despatched to USQ within 24 hours if required by the Examiner.

  3. In accordance with University Policy, the Examiner may grant an extension of the due date of an assignment in extenuating circumstances.

  4. If electronic submission of assessments is specified for the course, students will be notified of this in the course Introductory Book and on the USQ Study Desk. All required electronic submission must be made through the Assignment Drop Box located on the USQ Study Desk for the course, unless directed otherwise by the examiner of the course. The due date for an electronically submitted assessment is the date by which a student must electronically submit the assignment. The assignment files must be submitted by 11.55pm on the due date using USQ time (as displayed on the clock on the course home page; that is, Australian Eastern Standard Time).

  5. If the method of assessment submission is by written, typed or printed paper-based media students should (i) submit to the Faculty Office for students enrolled in the course in the on-campus mode, or (ii) mail to the USQ for students enrolled in the course in the external mode. The due date for the assessment is the date by which a student must (i) submit the assessment for students enrolled in the on-campus mode, or (ii) mail the assessment for students enrolled in the external mode.

  6. The Faculty will NOT normally accept submission of assessments by facsimile or email.

  7. Students who do not have regular access to postal services for the submission of paper-based assessments, or regular access to Internet services for electronic submission, or are otherwise disadvantaged by these regulations may be given special consideration. They should contact the examiner of the course to negotiate such special arrangements prior to the submission date.

  8. Students who have undertaken all of the required assessments in a course but who have failed to meet some of the specified objectives of a course within the normally prescribed time may be awarded one of the temporary grades: IM (Incomplete - Make up), IS (Incomplete - Supplementary Examination) or ISM (Incomplete -Supplementary Examination and Make up). A temporary grade will only be awarded when, in the opinion of the examiner, a student will be able to achieve the remaining objectives of the course after a period of non directed personal study.

  9. Students who, for medical, family/personal, or employment-related reasons, are unable to complete an assignment or to sit for an examination at the scheduled time may apply to defer an assessment in a course. Such a request must be accompanied by appropriate supporting documentation. One of the following temporary grades may be awarded IDS (Incomplete - Deferred Examination; IDM (Incomplete Deferred Make-up); IDB (Incomplete - Both Deferred Examination and Deferred Make-up).

  10. Students may be assigned an "Incomplete" grade to signify that all the requirements of the course have not yet been met. Students who are graded "I" can pass the course by successfully completing such additional work as prescribed by the examiner by a given date. Students who have been awarded an IM, ISM, IDM or IDB grade must access information regarding further work to be completed, in the Student Centre of U Connect. The Grades Page in the Student Centre contains information about further work to be completed. Students who have not completed the additional work to the satisfaction of the examiner by the given date will receive the appropriate Failing grade.

Other requirements

  1. Students can expect that questions in assessment items in this course may draw upon knowledge and skills that they can reasonably be expected to have acquired before enrolling in the course. This includes knowledge contained in pre-requisite courses and appropriate communication, information literacy, analytical, critical thinking, problem solving or numeracy skills. Students who do not possess such knowledge and skills should not expect to achieve the same grades as those students who do possess them.

  2. This public relations course maintains high standards of spelling, grammar, syntax and style. Faults in any of these could render a project or proposal unacceptable.