CSC8406 Process Model and Improvement (FOSCI)


Semester 3 (EXT)TWMBA

Units 1 () Band 2




Students will study a variety of modelling techniques, both static and dynamic, as a means of analysing complex interactions amongst industrial and more generally business processes. These business processes are the cores of manufacturing, packaging, and service operations. Process modelling and improvement applies to such areas as eCommerce (B2B and B2C) production control, supply chain management, call-centre operations, as well as to service industries in fields such as retailing, health care, banking, finance, law, transport, food, community support, technical support, logistical support, and so on. The major focus of the course will be on the application of systems simulation to process modelling. In this regard, students will use Arena software, developed by Rockwell Automation in their project work to analyse, compare, and explore business processes of relevance to them.


Check the course specification database for further information.