MGT3000 Managing Workplace Relations (FOBUS)

Semester 1 (ONC)Toowoomba (ONC)Springfld (EXT)Toowoomba

Units 1.0 (Industrial Relations) Band 3A

Students are required to have access to a personal computer, e-mail capabilities and Internet access to USQConnect. Current details of computer requirements can be found at <http://www.usq.edu.au/business/student/computerreq.htm>.

Synopsis

This course provides practical workplace relations knowledge and skills required by anyone who manages people. In these times of decentralised industrial relations, it is not just industrial relations specialists who need these skills, but general managers, human resource managers and supervisors. The course makes reference to Australian employment law and processes, but is relevant to students from all countries because of the generic nature of many of the issues and skills covered. Topics covered in this course include: building a positive workplace relations climate; negotiating skills and implementing workplace agreements; managing workplace disputes, grievances and industrial action; neutrality, impartiality and ethical behaviour in workplace relations, management strategy in workplace relations, including corporate strategies of individualisation; and managing dismissals.