Lutheran Community Care: Model of Care

Authors:  Neville, C., Cleary, M., Slykerman, M.

This project aimed to identify the Model of Care used by Lutheran Community Care (LCC).

The project collected qualitative data from LCC members in Queensland in 2004.  Data were collected by use of focus groups.

The interviews elicited a certain sense of care at LCC facilities which is difficult to capture in words but gives a sense of feeling that there is something special about it. This pervades all facilities and transcends the roles of all those people involved in the care at the different places.  This is not to say that everything is ‘warm and fuzzy' or ‘easy' for the workers or volunteers – those factors which are constraints to ideal care or which are frustrating can also demonstrate that a high level of care is sought.

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