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Australian Higher Education Graduation Statement (AHEGS)

AHEGS is a Commonwealth initiative introduced to describe higher education qualification in a way that is easy to understand. AHEGS is available only for students in Faculty of Business who graduated from 2010 onward and students in other Faculties who graduated from Semester 2, 2010 onward.  Your AHEGS includes:

  • details of your graduated program
  • grades achieved in courses within your program
  • exemptions granted within your program
  • special achievements (prizes & awards) within your program, and
  • description of the Australian Higher Education System

How to request a copy of your AHEGS

You can purchase a copy of your AHEGS at a cost of AUD60 for 1 copy per an award program. A copy of AHEGS may be generated upon completion of your award program.

To obtain a copy of your AHEGS:

  • Online: UConnect > Student Centre > Enrolments 'Other options' drop box > Request Official Documentation. It is important that your personal details, including email address are up to date before you submit a request.  You will need your Username and Password to log in. If you have forgotten or are not sure of your UConnect details, please contact us on 1800 007 252 or email studentsupportreception@usq.edu.au. Further assistance on requesting Official Documents online is available.

  • In person: If you are at our Toowoomba campus, you can complete the online request, make payment and collect your AHEGS from Student Support located in B Block. Alternately, you can make payment at the Finance department (J block, Toowoomba campus) and bring the receipt and photo ID to Student Support (B block, Toowoomba campus) for collection.

  • To be collected by a third party: Please specify in your request, email Student Support or phone +61 7 4631 2285 / 1800 007 252 if your AHEGS is to be collected by a third party. The authorised third party will need to provide photo identification when collecting your transcript

Your AHEGS will usually be posted within 5 working days of receiving the fully documented request and the payment. Please note that students with outstanding debts to the University are not able to purchase an AHEGS until the debt is paid in full.

Payment methods

You can pay via credit card from the link provided on your confirmation page. 

Otherwise you may view and pay your invoice via UConnect > Student Centre > Finances once you have submitted your request.  There are a number of ways you can make payment:

Internet              Mail         In person

Phone               Fax          Third party payments

Postage

It is important to note that your AHEGS will not be dispatched until full payment has been received.

AHEGS can be couriered for an additional charge of AUD 11.00. Express post is within Australia and international courier service for overseas addresses. It is important to note that some international couriers do not deliver to post office (PO) box numbers.

If you order Official transcript and AHEGS in the same request and if they are to be sent to in one envelope, you need to tick “Send Academic Transcript and AHEGS together”.

If you would like your AHEGS faxed to a University Admissions centre, the hard copy must also be dispatched to the University address. 

Other important information

Students with outstanding debts to the University are not able to purchase a AHEGS until the debt is paid in full.

AHEGS cannot be faxed, scanned or emailed to students.

The University cannot be responsible for AHEGS delayed or lost in the mail once the parcel has been posted.

You can view the status of your request for a copy of your Official Academic Transcript online (UConnect > Student Centre > Enrolments ‘Other options’ drop box > Official Documentation Request View.