Changing payment options
Commonwealth Supported students
How do I change from 'upfront' to a deferred payment arrangement?
Only students who are eligible can change their payment option from upfront to deferred to HECS-HELP. Payment options may be changed up to and including the census date for the current semester.
If you have already submitted your Commonwealth Assistance form for your current program you may change your payment option at UConnect > StudentCentre > Finances > Commonwealth Assistance Form > View/Change Payment Option. You will be required to input your tax file number if you have not done so already and change your option to ‘deferred’. If you have previously provided your TFN, a series of asterisks will appear in the TFN field.
Once you change your payment option to ‘deferred’ your invoice for Student Contribution will disappear.
How do I change from a deferred payment to ‘upfront’ student contribution?
Payment options may be changed up to and including the census date for the current semester.
If you have chosen the deferred payment option on your online or paper Request for Commonwealth Support and HECS-HELP form, you can change that option to ‘upfront’ at UConnect > Student Centre > Finances > Commonwealth Assistance Form > View Change Payment Option. An invoice will appear in the Finances section of your Student Centre.
You are required to make your payment by the payment date shown, however, if you have not made your payment by the census date, your student contribution will automatically be deferred to a HECS-HELP loan. Universities are not allowed to accept student contribution payments after the census date. This applies to ‘eligible to defer’ students only.
Domestic full fee paying students
How do I arrange to obtain a FEE-HELP loan for my tuition fees?
If you are eligible you can apply for FEE-HELP at UConnect > Student Centre > Finances > Commonwealth Assistance Form. You will be required to input your tax file number if you have not provided it to USQ already. If you have previously provided your TFN, a series of asterisks will appear in the TFN field. Proceed to the end of the form, click on Submit Form and print for your records.
FEE-HELP is not transferable between programs. If you are accepted into a new program, and wish to defer your tuition, you are required to submit a new request.
How do I withdraw my request for FEE-HELP and pay upfront for my tuition fees?
If you intend to make a full or partial upfront payment the payment needs to be made by the payment date. Before this date, you will need to contact the University in writing so that the FEE-HELP facility can be disabled, and an invoice made available to you at UConnect > Student Centre > Finances.
Fax: + 61 7 4631 2949
Fees and Enrolments Office
Student Support and Retention
University of Southern Queensland
TOOWOOMBA QLD 4350