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Mentor FAQs

How do I register to be a mentor in the Career Mentoring Program?

All you need to do is complete the online registration form on CareerHub. If you have not previously logged into CareerHub, you will first need to register as an Individual on CareerHub. As part of this process you will create a CareerHub username and password, which you will then use to login and complete the mentor registration form. You will know that you have successfully registered when you receive an automated email with further information about the Career Mentoring Program.

I am registered as an Individual on CareerHub, but I can't remember my login details. What do I do?

In the first instance, click on the 'Forgotten Password?' link on the CareerHub home page and follow the prompts. If you require further assistance, please email the Career Mentoring Program coordinator.

Can I participate in the Career Mentoring Program if I am not physically located near one of the campuses?

Yes, it is still possible to participate in the Career Mentoring Program. The program is also open to all of our students, the majority of whom study via distance education. In situations where you are not in the same physical location as your mentee, communication can take place via phone, email, video conference or online chat. When you register, you will have the opportunity to indicate whether you are prepared to mentor via distance as we recognise this style will not necessarily suit all mentors. If you are in the same location as your mentee, we do recommend that you meet with them face-to-face at some stage during the program.

How am I matched with a student?

When you register for the program you will be asked to provide a professional profile. You should think carefully about what you include in your profile as this is central to the matching process. Once you have registered, your profile will be placed on a student only password protected webpage. As part of the mentee registration process, students are given the opportunity to nominate their top three preferred mentors. The program coordinator will then attempt to match the students with one at least of their preferences.

How long does the program go for?

The Career Mentoring Program will run from May to September. If you and your mentee both agree to, you may continue your relationship beyond the formal end date of the program.

What is required of me in the program?

The time commitment is negotiable and dependent on the needs of the mentee. When you and your mentee first make contact, you should discuss how and when you will communicate. You should aim to connect with your mentee for at least one hour (or equivalent) twice a month for the duration of the program. There is also some documentation that you will need to complete periodically throughout the program.

Do I receive payment for being a mentor?

You are volunteering your time to help a student, however there are a number of intrinsic benefits that may result from participating as a mentor.

Are there any costs associated with the program?

There is no fee to participate in the program. Any costs associated with travel etc are to be covered by either the mentor or mentee (as face-to-face contact is not a mandatory requirement of the program).

Do I have to invite my mentee to my workplace?

The mentor is not obliged to invite the mentee to their workplace for a visit, however you may choose to provide your mentee with this opportunity.

What activities can I do with my mentee?

You might provide your mentee with the opportunity to visit your workplace, attend meetings or seminars with you and shadow you in the workplace. If you would like to do this with your mentee, you will need to contact the Career Mentoring Program coordinator to arrange an appropriate level of WorkCover insurance. Insurance can normally be arranged within three days.

I have never mentored before. How will I know what to do?

At the start of the program, you will be provided with a copy of the 'Career Mentoring Journal' which explains the role of the mentor and what mentoring is. This journal also contains the documentation which will need to be submitted throughout the program. The documentation acts as a resource to help guide the mentor (and mentee) through the mentoring relationship. If you are still unsure about what to do, then you can contact the Career Mentoring Program coordinator for guidance.

Who will make the first contact?

The program mentees are requested to initiate contact with their mentor at the start of the program. If you have not heard from your mentee, or are experiencing difficulties connecting with them please contact the Career Mentoring Program coordinator as soon as practicable.

Does the mentee expect me to provide employment at the end of the program?

No. The mentee has been advised that this is not one of the objectives of career mentoring. However, some mentors may decide to offer work to their mentee as a result of their interactions.

What do I do if there is conflict with the mentee?

If you are experiencing conflict, please contact the Career Mentoring Program coordinator.

What if the mentee has expectations that I am either not able, or not willing to fulfil?

It is crucial that the goals and objectives of the program are negotiated and agreed upon at the commencement of the mentoring relationship. If you have any concerns in relation to this issue, please contact the Career Mentoring Program coordinator.