Your username and password is an important element of your studies as it gives you access to all the systems you need throughout your time at USQ.
Your username has been created from your student number. The third digit of your student number (it will either be a 1, 3 or 5) has been changed to a lower case letter (1=q, 3=d and 5=w). The next seven numbers form the last part of your username. For example:
Your password will expire every 90 days and we will send you a reminder email to change your password. To change your password:
If you change your password but it isn’t working correctly you may need to clear your temporary files in your web browser. To do this via internet explorer:
If you’re problem is still occurring after you have cleared your internet files, please contact the ICT Service Desk for assistance.
If you have set up a question and answer to retrieve your forgotten password, go to the UConnect log in page and select forgotten password.
Alternatively, contact the ICT Service Desk to reset your password.
If you would like to setup a question and answer in case you forget your password:
Your USQ password must meet the following criteria:
We recommend your password should:
Don’t forget that your passwords are case sensitive; if you create a password using upper and lower case, you must remember that each time you type your password.