The ICT Service Desk provides support and assistance to you in the following areas:
Telephone: +61 7 4631 1900 Telephone hours: 7.00am - 5.30pm (AEST) Monday to Friday Facsimile: +61 7 4631 2798 Email: ictservicedesk@usq.edu.au In Person: Hub - R Block Toowoomba campus Hours: 10.00am – 2.00pm (Extended hours during busy periods)
Please note that if you call us and get the voicemail service, please leave a message (along with your name, student number, phone number, as well as the nature of the problem) so that your query can be dealt with as soon as possible.
If you are an external student, and require additional support, we are able to assist you via remote access.
Please note: this service does not include assistance with diagnosis of non USQ system related problems.
