An emergency is when your safety or the safety of others is in imminent danger. If your situation is urgent, please seek help immediately. Dial 000 and ask for an Ambulance, this is the quickest way to get assistance for life threatening or emergency situations or go to the accident and emergency department of your nearest hospital.
A crisis is different to an emergency. In mental health terms, a crisis refers to a person’s reaction to a stressful or traumatic situation or event, rather than the actual situation or event itself. People typically experience a state of crisis when they perceive the stressor as insurmountable, something that exceeds or does not respond to their current resources and coping strategies. A crisis is an emotionally significant event, a radical change, or an unstable or crucial time.
If you are in a state of crisis, we will make every effort to provide you with immediate support through an urgent appointment with either the GP or a Counsellor.
Please do not email a counsellor about an urgent matter, as they are not always in a position to read their email promptly.
Student Services does not provide after-hours support, however you can access 24-hour crisis support from the following organisations:
If you require urgent mental health crisis support, the following are contacts for acute care mental health services in close proximity to our three campuses.
If you are concerned or are thinking of harming yourself or someone else, talk to someone now. Call 000 or contact one of the services listed above.