Quality Assurance

DeC is the first distance education facility in the world to receive international quality accreditation to ISO9001. The certification AS/NZS ISO9001 by Sci-Qual International focuses world attention on USQ as the benchmark in the field of distance education and flexible learning.

The registration covers recognition of certification by Sci-Qual International for:

  • courseware design and development
  • project management
  • audio and video production
  • photographic services
  • distance learning evaluation
  • examinations preparation and production
  • telecommunications support
  • microcomputer support
  • systems administration
  • courseware production and distribution
  • multimedia development
  • graphic design
  • instructional design research
  • electronic publishing
  • student support systems
  • technical consultation, installation and repairs
  • network design and maintenance
  • organisational management.

Distance and e-Learning staff can email an Improvement Request Form (USQConnect login required) to DeC-Quality where they identify an opportunity for a process or business improvement.

The DeC Quality Officer is Jennifer Redding.