Video conferencing support and training

Support

ICT provides:

• on-site support for technical failures
• training in the use of video conferencing systems to enable staff to become self-sufficient in day-to-day operations involving standard repeatable internal events
• connection assistance for one-off external events
• assistance with other special events requiring video conferencing.

ICT does not attend on a 'just-in-case' basis for the length of the conference or to setup and initiate connections prior to any routine conferencing event, or book rooms and equipment.

Support hours 8am - 5pm, Monday to Friday

Request for video-conferencing connections and special events are logged through ICT self service.

Video conferencing is funded by the University and provided at no extra cost to USQ staff.

Training

• Video Conferencing training - register online through the Professional Development site.