5.1 Supervisor Training

A detailed knowledge about how the new system works, and a clear understanding of the benefits of committing to the BUILD Program, are important to ensuring the program meets the needs of individuals, faculties or sections, and the University. 

The role of the supervisor includes that of allocator of work, coach, guide, mentor, facilitator of improvement and evaluator.  It is a role that requires special sensitivity.  Supervisors will be trained in the purposes and techniques of the process and all parties will be made aware of the nature of the procedures and the intended outcomes.

No person can assume the appraiser role until they have completed the specified BUILD training.  This training must include, but is not limited to:

  • Making expectations clear
  • Monitoring
  • Planning
  • Coaching
  • Providing timely and useful feedback
  • Equity and natural justice
  • Ensuring impartiality
  • Providing effective leadership and management