Staff engagement framework

What is Employee Engagement?

Employee engagement is the ability to capture the heads, hearts, and souls of our employees to instil an intrinsic desire and passion for excellence. Engaged employees want their organisation to succeed because they feel connected emotionally, socially, and even spiritually to its mission, vision, and purpose (Gallup 2008).

What is the purpose of the USQ Staff Engagement Framework and what are the associated roles and responsibilities?

The USQ Staff Engagement Framework was developed in 2009 and aimed to provide all USQ employees an opportunity to become more aware and involved in the achievement of our strategic goals.

The Strategies or Opportunities for Engagement are categorised in four main themes:

  • Communication
  • Learning and Development
  • Involvement in Decision-Making, and
  • Reward and Recognition

An important element of this data collection is the identification of relevant employee groups to be targeted and addressed. The benefit of this exercise is the ability to identify gaps and minimise the risk of employee categories being overlooked.  Target employee groups include:

  • All Staff
  • All Academic Staff
  • All Professional Staff
  • Senior Executive Group
  • Faculty Deans
  • Non-Faculty Heads
  • Academic and Administrative Leaders
  • Professoriate
  • Associate Deans
  • Heads of School/Department/Discipline
  • Heads of Program
  • Casual/Sessional Academics
  • Professional Staff Leaders
  • Supervisors
  • International Partner Staff
  • Springfield and Fraser Coast Staff
  • Equity Groups
  • Other Groups

Full details of the strategies or opportunities for engagement, the target employee groups and a summary of definitions are available from the complete USQ Staff Engagement Framework (PDF 81kb).

A pilot rollout was conducted in 2009 and 2010 via the Strategic Planning process, under the management of what were known as Principal Goal Stewards - collated data became part of the USQ Staff Engagement Plan, used to inform various strategies and activities.  

Framework contacts

Rachael Millett, Human Resources.