Session outlines

Leadership and Management

• Refer to the Management and Leadership Development Program

Workplace Environment

• ESOS Act Training
• Change Management
• Privacy Act Information Session
• BUILD Information Session
• Customer Service Training: The Fundamentals
• Customer Service Series: Working within the USQ Brand
• Customer Service Series: Product Training
• Contracts, Insurance and USQ Procedures Information Session
• Copyright Information Session
• Intellectual Property and Commercialisation

Communication Skills

• Media Training 
• Cross-Cultural Issues in Tertiary Education
• Writing for the USQ Web
• Negotiation Skills Workshop 
• Agendas, Minute Taking and Basic Meeting Protocol - Committee Servicing Levels 1-2

Personal and Career Development

• Time Management Techniques
• Stress Management
• Get 'That' Job Workshop
• Emotional Intelligence (EQ) at Work

Equity Training

• EO Online
• Workplace Harassment: Workplace Rights and Responsibilities
• Contact Officer Training: Introductory Level
• Contact Officer Training: Advanced Level

Learning and Development Opportunities for Women

• Paving your career path at USQ
• Winning Hearts and Minds at Work with the Enneagram
• Senior Women's Forum
• USQ Women in Leadership Mentoring Program

Workplace Health and Safety

• Safety Induction Training
• First Aid Training
• First Aid/CPR Refresher Training
• CPR Refresher Training
• Fire Extinguisher Training
• Wardens Training

Communities of Practice

• Professoriate Breakfast Series
• Other events including the Academic and Administrative Leaders Series, the HOD Seminar Series, the LTSU CoP Series and various Management Forums. 

Other HR Programs 

• USQ Recruitment and Selection Workshop
• USQ Recruitment and Selection (Refresher) Workshop
• Position Description Writing
• General Staff Job Evaluation Information Session 

A list of past workshops and information sessions are displayed on the archived courses page.