HR roles, responsibilities and contacts

Contact us

General enquiries

Phone: +61 7 4631 2663
Fax: +61 7 4631 2600
Email: HR.Reception@usq.edu.au

Location

Level 4, S Block, Toowoomba Campus:

• HR Reception
• Executive Director's Office
• Associate Director's Office
• HR Client Services
• Payroll and Systems
• Staff Equity and Diversity
• Organisational Development

Level 2, S Block, Toowoomba Campus:

• USQSafe
• Workplace Relations
• HR Planning and Policy

Postal Address

Human Resources
University of Southern Queensland
West Street
Toowoomba QLD 4350
Australia

Contacts and structures

The USQ Human Resources Department and teams are structured (PDF* 27kb) to operate as a true partner with clients, helping to provide a healthy and safe working environment and a successful and sustainable organisation of which to be a part. 

The Client Services team structure (PDF* 25kb) supports this relationship further by providing each faculty/section with a dedicated team of HR staff to support their needs. 

Contact details and areas of speciality are provided to assist with identifying the right member of the team to respond to an enquiry.

Roles and responsibilities

The HR team helps to create a workplace which recognises, rewards and develops personal, professional and organisational effort and which promotes workplace flexibility and conditions of employment which recognise and align individual and organisational needs.

HR employs a team of dedicated Human Resource professionals responsible for areas including:

• Recruitment and retention - helping find and keep good employees
• Induction, onboarding and job related training - helping employees know what they need to be successful
• Performance management - ensuring employees know what and how they can succeed
• Developing leadership capability - building leadership skills that help drive capability and sustainability
• Career development - supporting employees to build a career at USQ
• Employee benefits - what USQ offers to employees for being part of the USQ team
• Reward and recognition - rewarding and recognising employees contributing to USQ's success
• Payroll - ensuring employees are paid on time!
• Developing people strategies and policy - helping USQ become an employer of choice through its most valuable assets
• Employee relations and equity - ensuring all employees have a fair, equitable and flexible work environment
• General client support - helping and supporting managers, supervisors and employees with HR ideas, problems and solutions
• Change management - helping USQ develop employee capability and capacity for the future
• Health, safety and environment - ensuring employees have a safe and engaging physical work environment