The Division of Information and Communication Technology (ICT) Services is committed to providing client-focused, sustainable, high quality services and support to students and staff, no matter where they are located.
Provides self support information and configuration guidelines for common ICT issues for staff.
USQ staff can quickly log jobs for the Service Desk through ICT Self Service which is logged into using your UConnect login and password. This system raises a job for every failure and service request logged, and staff are able to track the progress of each job through to completion.
ICT Services provides a wide range of services to staff and students. If you cannot find the information you need on our website the ICT Service Desk (extension 1900 on-campus, +61 7 4631 1900 external) is available to resolve any issues associated with the delivery of ICT Services.
The maintenance calendar is an annual schedule of downtime for ICT systems.
Student Computing Services
Information for students about their IT needs.
Student PC's, Laptops and Mobile Devices
Please note that ICT does not support students' personal computing equipment or mobile devices.