The Division of Information and Communication Technology (ICT) provides centralised services to the University. It is committed to providing client-focussed services and support to students and staff, no matter where they are located. 

1900 support

ICT support provides a wide range of services to staff and students. The ICT Service Desk (extension 1900 on-campus, +61 7 4631 1900 external) resolves any issues associated with the delivery of ICT Services and is the first point of contact for support. 

ICT Self Service

If you want to track the status of jobs you have logged with the Service Desk, visit ICT Self Service. This system raises a job for every issue you report, and you are able to track the progress through the issues list. You can also automatically log requests for service, and require your USQConnect login and password to access the system.

Maintenance calendar

The maintenance calendar is an annual schedule of downtime for ICT systems.