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ICT Services
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  • USQ Wireless

How Do I

Computer Support

  • Log a Self Service Request or Failure
  • Book a Computer Lab or Lecture room
  • Know what to consider when purchasing hardware 
  • Protect my computer 
  • Prepare for my computer refresh/reimage
  • Find my computer name 
  • Connect my office printer 
  • Request to be added or removed from USQ Community Noticeboard
  • Find help using apple products (GCFLearnfree.org)
  • Find help with computer basics (GCFLearnfree.org)
  • Find help with Internet basics (GCFLearnfree.org)

Software

  • Find help with Microsoft Office products (GCF - Learnfree.org)
  • Check for missing emails

Learning Systems

  • Access online training for Moodle and Blackboard Collaborate 

SPSS/AMOS

  • Re-licence SPSS and AMOS for 2013

Network

  • Connect to VPN
  • Connect to USQ Wireless (Setup and Troubleshooting)

Passwords

  • Change my password
  • Set up my password challenge questions
  • I've forgotten my password

Video Conferencing

  • Book Audio/Video Events (meetings)
  • Make an Audio/Video call (talk with other people)
  • Make an Audio/Video call (talk and see other people)
  • Make an Audio/Video call (talk, see and share documents)
  • Videoconferencing in H102 
  • Videoconferencing in L209 
  • Videoconferencing in L206 
  • Videoconferencing in R113 
  • Videoconferencing in S211 
  • Videoconferencing in the Council Chambers 

iPad2

  • Setup and configure
  • Updating your USQ password 
  • Pushing and Fetching 
  • Remote Wiping 

General

  • Learn about the University's Green ICT Commitment 

IP Phones

  • Identifying your IP Phone 
  • Phone Basics 

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