Information Security

It is everyone’s responsibility to ensure that the security of USQ information in their possession and that they have access to is appropriately protected.

What is Anti-Virus Software?

The first lines of protection for your computers are to ensure that the operating system and all installed software are up to date and Anti-Virus software is installed, up to date and enabled.
USQ provides Sophos Anti-Virus free of charge to staff and students for use on home computers.

What is a Scam?

The use of email, unsolicited telephone calls or text messages, and fraudulent websites to steal personal information, usernames and passwords, credit cards or other financial details, valuable information, or to gain access to your computer to retrieve this is a common threat.

These attempts can appear harmless, and often pose as your financial institution or USQ and can look very authentic. They may fake a problem with your computer or email account and encourage you to click on a web link or reply, and are designed to encourage you to divulge information. USQ email systems and web security systems automatically capture and block the majority of these threats, but due to the continuously increasing sophistication some do come through and the best defence is vigilance and scepticism of unsolicited emails and phone calls.

How can I protect my computer?

  • Be wary of unsolicited email messages, texts and phone calls.
  • Don’t click links in unsolicited or suspicious emails. Phone the company or manually browse to their website. 
  • Don’t open email or attachments from unknown sources. 
  • Keep your browser, operating system, and Anti-Virus up to date on your home computer. 
  • If you think you have given out your username or password to a suspicious site, immediately change your password. 
  • Do not login with your USQ username and password to any suspicious or non USQ site

The Division of ICT Services won’t ask you for your password over email.

Mobile Devices

The increasing popularity of mobile devices (ie smart phones, laptops, tablets etc) and their use to access corporate, personal and financial information is making them a prime target for hackers, malware and criminals.  To minimise the risk and potential loss it is important to:

More Information

  • Stay Smart Online Alert Service – a free subscription service that provides users with information on the latest computer network threats and vulnerabilities in simple, non-technical, easy to understand language. 
  • Stay Smart Online – Australian Government website designed to help Australians understand cyber security risks and educate users on the simple steps they can take to protect their personal and financial information online. 
  •  SCAMwatch – ACCC website to assist users to recognise, avoid and report scams.
  • AusCERT – USQ is a member of AusCERT, the premier Computer Emergency Response Team (CERT) in Australia and access to detailed technical Security Bulletins is available. 
  • ICT Services Security Guidelines for Mobile Devices