ICT Systems and Web Services

 Service Description

ICT systems support

  • Undertake analysis, development, implementation, integration, testing, support, maintenance, and enhancement to support core ICT applications, including custom and commercial applications, Internet and Web applications, to ensure required high-quality standards and agreed service levels are met.
  • Participate in the provision of specialist application development to formal ICT projects and project teams.
  • Participate in the progressive rotation of Analyst

Web Services

  • AS ABOVE

Enterprise Resource Planning (ERP) system support

  • AS ABOVE
 Service Availability  8:00am - 5:00pm Monday through Friday
How to obtain this Service

For problems with the system contact:

ICT Service Desk

For changes and enhancement the system contact:

The system owner or User Reference Group (URG) as appropriate

If the change or enhancement is APPROVED, ICT will be contacted by the system owner or URG to implement the request

Our Service Guarantee  
Service Manager

Team Leader:

Student administration systems

Client contact applications

Corporate service applications

Learning and teaching applications

Technical project and package management

Business analysis

Client Types  Uses of ERP systems, ICT systems and Web Services
 ICT Section  Application Support and Development
 ICT Team  Infrastructure and Systems
 Section Manager  Principal Manager - Infrastructure and Systems