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Service Description
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The Division of ICT administers the connection infrastructure for USQ campuses and colleges, consisting of:
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all physical voice and data cabling, termination points and reticulation systems within buildings;
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pit and pipe networks;
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communications risers, IDF's, MDF's, FDP's, data outlets;
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telephone handsets (analogue, digital, IP), other CPE, PABX systems, call accounting systems (hardware and software), and
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interfaces (hardware and software) to universal messaging systems (SMS, Facsimile, WAP, Blackberry etc).
The Utility Services area processes requests for:
- new telephone connections;
- extension changes and moves;
- new telephone handsets or problems with telephone handset;
- new extension numbers;
- Voicemai;
- mobile telephones for USQ staff, and
- universal messaging systems, eg Blackberry.
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