Provides support to the computing labs which Includes the computing environment (PC, Laptop, Macintosh, Linux/Unix) and the Standard Operating Environment (software images) installed on computers located within general purpose and specialist laboratories connected to the USQ data network.
Specialised labs, however, may still have Faculty specific or other cost centre specific applications which would need to be serviced over and above the core base components.
|How to obtain
Support requests can be logged with the ICT Service Desk at any time or by phone (extn 1900) during working hours. The ICT Service Desk is located in E Block at the Toowoomba Campus.
Alternatively you can log a support request online through ICT Self Service where you can view all issues and their associated histories, logged in your name.