File Storage Space

What is this service?

All USQ staff are provided with a 2GB individual work file storage area (typically mapped to H: Drive on their computer) and a department/faculty collaborative work file storage area (typically mapped to J: Drive on their computer).  These work files storage areas can also be accessed remotely using University's staff VPN connection.

What does this service include?

  • Automatic allocation of an individual 2GB work file storage area when staff commence employment at USQ.  The file storage area is mapped to H: Drive
  • Allocation to a collaborative work file storage area mapped to J: Drive.  Staff can request access to other shared folders with approval from their supervisor and the owner of the shared folder
  • Backup and restoration of data stored on H: and J: Drives
  • Access to H and J Drives when off campus using VPN connection

What is not included in this service?

  • Increase in storage allocation of H Drive

What can you expect from us

 Service Availability  24x7
 Support Hours  8am-5pm, Monday to Friday

How do I access  this service?

The ICT Service Desk is the first point of contact for enquiries regarding file storage.  You can also log a support request using ICT self service

Is there a charge for this service?

File storage services for content stored on individual Home Drives and Shared Drives is funded by the University and provided at no additional cost to staff.

When was this service last reviewed?

August 2011