Staff Induction to ICT Services at USQ

The staff induction process to ICT services for USQ faculties and departments, consists of three steps:

1. HR processes the new contract and creates the new staff members account.
2. An email is generated and sent to the new staff member's Manager.
3. The Manager then completes the ICT Resource Request Form which is attached to the email.
4. The new staff member reads the Computing Services Guide for Staff.

ICT Resource Request Form

The ICT Resource Request Form is to be used by Managers to request the appropriate computing and communications services for the new staff member.  Once HR have processed the contract and created the new staff account, an email will be sent to the new staff members Manager with the following information:

• Username and Password
• Link to the ICT Resource Request Form

This form is then filled in and submitted by Managers.

When the ICT Resource Form is submitted, it will generate a service request to have the new staff member's profile set up on his/her computer and for any other IT related work to be carried out prior to the staff member's commencement.