Redirect your Phone to Voicemail box - PABX

The way you redirect your phone to your Voicemail box depends on the type of handset you use. 

• PABX handset
• CISCO handset

Redirect your PABX Phone to your Voicemail box

Your Voicemail box will not receive and deliver any messages into your Outlook Inbox unless your phone is redirected to Voicemail.  Before re-directing to your Voice Mailbox, you will need to cancel existing re-directions.

To cancel existing 'Busy Redirect:

1. Pick up the handset and listen for the dial tone.
2. Press ##0#.
3. You will hear a high-pitched beep indicating that the diversion was successfully cancelled.
4. Replace the handset.

To cancel existing 'Not Answering Redirect':

1. Pick up the handset and listen for the dial tone.
2. Press ##0*.
3. You will hear a high-pitched beep indicating that the diversion was successfully cancelled.
4. Replace the handset.

For all available PABX re-directions, refer to the Telephone Users Guide.

Redirect 'If Extension is Busy' to your Voicemail box

1. Pick up the handset and listen for the dial tone.
2. Press #0#.
3. Press 2200.
4. You will hear a high-pitched beep indicating that the diversion was successfully set.
5. Replace the handset.

Redirect 'If Extension is Not Answering' to your Voicemail box

1. Pick up the handset and listen for the dial tone.
2. Press #0*.
3. Press 2200.
4. You will hear a high-pitched beep indicating that the diversion was successfully set.
5. Replace the handset.

Out of Office

When you turn on your Out-of-Office feature in Outlook, Voicemail automatically turns on an Out-of-Office greeting (if recorded) on your phone. However, when you turn off your Out-of-Office greeting in Outlook, Voicemail does not automatically turn this greeting off on your phone; you will need to do that manually. Please refer to Recording Greetings for instructions.