Recommended Software

Settings for Macintosh Users

Setting up your computer to use the USQStudyDesk

The USQStudyDesk is based on WebCT Vista Version 3. This software requires particular configuration settings.

Below are some basic steps to follow when preparing your home Mac to use the USQStudyDesk.

Requirements for Home Configuration

A supported web browser and particular settings
Sun Java installed for PC or enabled for Macintosh
Pop up blockers disabled
Add Blockers disabled
Third Party Toolbars removed
Virus software (eg AVG or Norton's) may cause problems when downloading and installing Sun Java. Check the settings for your virus protector and enable the allow scripts and allow downloads for .exe.

Government Provided and Private Enterprise ISP

Students who are using their employer's computers (eg Defence Force, Police, some local councils, etc) may need to seek permission from their IT Support personnel prior to making any changes such as installing Sun Java and changing the cookies and security settings. (IT support personnel can contact the ICT Service Desk for further information.)

Where to Start

Log into USQStudyDesk.
Look for the ‘Browser Check' link in the top right corner of the Study Desk page.
If the Browser Check window does not appear, disable pop up add blocking software. Scroll through the Browser Check results page to check all areas.
If there are no RED crosses, then your PC/Mac is ready to use USQStudydesk.
If any items are marked with a RED cross, refer to the Browser tune-up page.

Steps for Browser tune-up

Select Operating Systems.
Choose your Browser from the list provided.
Follow the steps as per the guide. Look at the requirements for Vista 3.0.

Please note, not all browsers listed on the tune-up page are supported at USQ. For a complete list of the supported browsers, check the Student Computing Standards on the USQ website.

Need more help?

A step-by-step guide for students on teaching and learning environments at USQ, including the USQStudyDesk, can be found on the USQStudyDesk Support website.

For further support and assistance contact the ICT Service Desk or phone 07 4631 1900.