| Date |
Description |
Customers Affected |
Other Ways to access the service |
Start |
End |
|
2013
|
| 18/03 |
Internet Access |
Staff and Students |
N/A |
3.00pm |
19/03 2.15pm |
| 07/03 |
Course Readings and Recorded Lectures |
Staff and Students |
N/A |
3.15pm |
08/03 6.51pm |
| 04/03 |
USQ Studyesk |
Staff and Students(some courses) |
N/A |
7.00am |
06/03 2.00pm |
| 21/02 |
Staff Email |
Some Staff |
N/A |
11.40am |
3.00pm |
| 15/02 |
Fraser Coast Phone and Internet Services |
Staff and Students |
N/A |
12.00pm |
5.00pm |
| 11/02 |
QCWT - Some Network and Phones |
Staff and Students |
N/A |
8.00am |
3.50pm |
| 06/02 |
UConnect Unavailable |
Staff and Students |
N/A |
10.10am |
11.06am |
| 05/02 |
Network Shares |
Some Staff |
N/A |
3.00pm |
08/02 11.00am |
| 31/01 |
Fraser Coast Phone and Internet Services |
Staff and Students |
N/A |
12.00pm |
5.00pm |
| 04/01 |
Fraser Coast Network |
Staff and Student |
N/A |
4/01 7.00am |
04/01 |
|
2012
|
| 30/12 |
USQStudydesk |
Staff and Student |
Ease available at http://ease.usq.edu.au |
30/12 12.00pm |
31/12 7.04pm |
| 16/12 |
USQStudydesk |
Staff and Student |
N/A |
9.30am |
10.20am |
| 18/12 |
USQStudydesk |
Staff and Student |
N/A |
11.22am |
12.25pm |
| 11/12 |
Fraser Coast Network |
Staff and Student |
N/A |
11/12 11.50am |
12/12 9.30am |
| 28/11 |
Fraser Coast and Springfield - Network and Phone Issues |
Staff and Students |
N/A |
8.20am |
4:30pm |
| 27/11 |
USQ Phones - External Calls in to USQ |
Staff, Students, External Clients |
|
11.00am |
12.00pm |
| 26/11 |
UConnect - ULearn TAB unavailable |
Staff and Students |
http://usqstudydesk.usq.edu.au (USQStudydesk) |
12.00pm |
1:45pm |
| |
|
|
http://ease.usq.edu.au (EASE) |
|
|
| 26/11 |
USQ Phones - Unable to receive calls into the USQ and some internal calls. |
Staff and Students |
N/A |
8.30am |
11.20am |
| 12/11 |
No network access (Campus Services RDC Testing) |
Staff and Students |
N/A |
7.50am |
8.05am |
| 02/11 |
People Soft: USQAdmin, ESS, Studydesk, EASE |
Staff and Students |
N/A |
11.16am |
12.02pm |
| 29/10 |
Library DocEx |
Staff and Students |
N/A |
9.36am |
5.00pm |
| 09/10 |
Fraser Coast Internet Access |
Staff and Students |
N/A |
8.00am |
9.52am |
| 05/09 |
Eduroam |
Staff |
Other wireless services are available |
8.27am |
30/9 |
| 20/09 |
USQSystems |
Staff and Students |
N/A |
10.45am |
12.40pm |
| 12/09 |
Delays in sending and receiving emails |
Staff |
N/A |
8.30am |
9.00am 13/09 |
| 11/09 |
Email being sent internal to USQ |
Staff |
N/A |
8.20am |
9.40am |
| 10/09 |
Course Readings |
Staff and Studetns |
N/A |
7.00am |
9.10am |
| 21/08 |
Library: DocEx |
Staff and Students |
N/A |
9.15am |
12.00pm 22/08 |
| 19/08 |
Student Centre and Student Enquiry |
Staff and Students |
N/A |
1.20pm |
9.46pm |
| 25/07 |
Library Services - DiRect |
Staff and Students |
N/A |
6.00am |
9.00am |
| 18/07 |
Outbound Email |
Staff |
N/A |
7.00am |
5.00pm |
| 02/07 |
Network Distruption |
Staff and Students |
N/A |
4.30pm |
5.00pm |
| 18/06 |
Receiving and Sending Emails |
Staff |
N/A |
11.00am |
4.00pm 22/06 |
| 15/06 |
Fraser Coast Link down - External to ICT |
Staff and Students |
N/A |
1.08pm |
1.17pm |
| 14/06 |
Receiving and Sending Emails |
Staff |
N/A |
7.00am |
4.00pm |
| 31/05 |
SharePoint |
Staff |
N/A |
7.00am |
11.00am |
| 31/05 |
Staff emai8l - some outgoing emails |
Staff |
N/A |
10.53am |
4.30pm |
| 30/05 |
Library Home Page (Virtua) |
Staff and Students |
N/A |
3.30pm |
4.30pm |
| 17/05 |
Fraser Coast Link |
Staff and Students |
N/A |
2.30pm |
3.50pm |
| 16/05 |
My Staff Desk |
Staff |
N/A |
2.35pm |
4.35pm |
| 15/05 |
USQ Network |
Staff and Students |
N/A |
2.41pm |
4.35pm |
| 08/05 |
Recorded Lectures |
Students |
N/A |
2.00pm 05/05 |
8.45am 08/05 |
| 08/05 |
Network Connectivity in some areas of USQ |
Staff and Students |
N/A |
7.00am |
10.40am |
| 08/05 |
Some Toowoomba telephones |
Staff and Students |
N/A |
7.00am |
10.40am |
| 02/05 |
Staff Print, ICON |
Staff |
N/A |
7.00am |
9.00am |
| 28/02 |
USQ StudyDesk |
Staff and Students |
N/A |
5.40pm |
8.25pm |
| 22/02 |
USQ StudyDesk |
Staff and Students |
N/A |
8.00am 20/02 |
1.30pm 23/02 |
| 17/02 |
USQ StudyDesk |
Staff and Students |
N/A |
8.10am |
10.00am |
| 19/01 |
Voicemail |
Staff |
N/A |
4.30pm |
1.11pm 24/01 |
| 16/01 |
H Drive, Personal Folders |
Staff |
N/A |
4.00pm |
4.30pm |
| 07/01 |
Voicemail |
Staff |
N/A |
4.30pm |
10.42am 09/01 |
|
2011
|
| 25/11 |
UConnect |
Staff and Students |
N/A |
1.00pm |
2.20pm |
| 26/10 |
UConnect unavailable |
Staff and Students |
N/A |
3.35am |
8.45am |
| 26/10 |
USQAdmin unavailable |
Staff and Students |
N/A |
4.00am |
11.00am |
| 04/10 |
USQ Website |
Staff and Students |
N/A |
8.20am |
8.35am |
| 02/10 |
EASE certificate expired |
Staff and Students |
Disruption to service |
8.00pm |
8.30am 07/10 |
| 01/10 |
ePortfolio |
Staff and Students |
N/A |
6.00am |
11.00pm 02/10 |
| 28/09 |
Staff outlook .pst folders |
Staff |
N/A |
10.00am |
11.00am |
| 18/09 - 19/09 |
Library Home page and Virtua |
Staff and Students |
N/A |
12.14pm |
10.00am |
| 12/09 |
Toowoomba Res College Proxy |
Students residing in the Residential Colleges |
N/A |
9.00am |
10.00am |
| 07/09 |
Springfield Student Computer labs |
Springfield students |
N/A |
9.00am |
10.00am |
| 06/09 |
Toowoomba Student Printing |
Students printing in the Toowoomba Computer Labs |
N/A |
11.00am |
12.00pm |
| 05/09 |
Toowoomba Student Printing |
Students printing in the Toowoomba Computer Labs |
N/A |
10.48am |
11.30am |
| 05/09 |
Toowoomba Student Printing |
Students printing in the Toowoomba Computer Labs |
N/A |
8.00am |
9.00am |
| 03/09 |
Toowoomba Student Printing |
Students printing in the Toowoomba Computer Labs |
N/A |
1.00pm |
9.00am 05/09 |