Library regulations, licence summaries and quality framework

The Library has policies for public services and the specific regulations are listed for the following areas: 

Services regulations

Other regulations

Quality framework

The Library is certified as conforming to AS/NZS ISO 9001:2008 quality standards. The capability in respect of which the Library is registered is as follows: 

The Library acquires and manages information and resources to support the study, teaching and research needs of University of Southern Queensland students and staff.  ANZSIC Code: 9210

 JAS-ANZ

 Library staff can complete an Improvement Request (UConnect login required)  where they identify an opportunity for a process or business improvement. Improvements are monitored and documented. The Library Quality Officers are Louise McDonald and Fatima Ngandu.

*This file is in Portable Document Format (PDF) which requires the use of Adobe Acrobat Reader.  A free copy of Acrobat Reader may be obtained from Adobe. Users who are unable to access information in PDF should contact The Library, telephone 07 4631 2471 to obtain this information in an alternative format.