Off-campus support
On this page:
USQ Library has a large collection of online resources including online articles and eBooks available to all students. The Library provides support to off-campus students by supplying copies of articles and chapters from books, posting out books and other material, as well as providing assistance with assignments and research.
In recognition of the quality of sustained service provision, Off-Campus Library Services was presented with a
2008 USQ Award for Programs and Services that Enhance Learning.
For an overview of the service you may also like to listen to the Off-campus Library Services Information podcast (5 minutes). If you have any questions please contact the Library.
Who can use this service?
Off-campus support is available to students studying in external or online mode (only) in the current semester.
Photocopy service
The Library will provide copies of chapters and articles from books, journals and newspapers held by the USQ Library, Toowoomba. Due to copyright law, the maximum copying possible is about one chapter or 10% per book in any twelve month period.
| How to request: |
Submit online via DocEx (need DocEx help?).
|
| Delivery: |
Online
(Postal delivery can be requested)
|
| Turnaround time: |
About 2 working days. You will be emailed of any delays.
|
| Cost: |
No charge (unless excessive amounts requested; you will be contacted first) |
Loan service (within Australia)
The Library will post books and other material (e.g. DVD's) from the USQ Library, Toowoomba collection to students living within Australia.
Students living outside Australia are not eligible for the loans service, but are encouraged to utilise the photocopy service and USQ Library’s large ebook collection. For more information, see the USQAssist answer regarding Library services for overseas students.
Recommended readings and textbooks are only available for loan if multiple copies are held. You may prefer to request a copy of relevant pages instead.
| How to request: |
Submit online via DocEx (need DocEx help?).
Alternatively contact the Library.
|
| Delivery: |
All loan items are sent via Australia Post and must be signed for when received. If no-one is home, a card is usually left. |
| Turnaround time: |
About 2 working days plus postage time. You will be emailed of any delays.
|
| Cost: |
You will need to pay return postage costs* of items on loan to you.
The Library will post out the material for no charge but you are responsible for the cost of returning all borrowed items once the items have left USQ. (This includes items that you no longer need – but were not cancelled with the Library before being posted out.) Also be aware that USQ Library has a fines system for overdue, lost and damaged material.
*Due to government funding in 2011, some students may be eligible for a limited number of pre-paid return postage bags.
|
| "Return to" address: |
Off-Campus Library Services
University of Southern Queensland
Toowoomba QLD 4350 |
Assignment and research assistance
Get help finding information for your assignments or research projects.
Check the Finding information for your assignment pages which provide online help with finding information such as books, ebooks and journal articles.
| How to request |
Delivery |
Turnaround time |
Cost |
| For quick brief email advice email off-campus support. |
You will receive a reply by email |
Within two working days |
No charge |
| Phone off-campus support. See contact us for details. |
Not applicable |
Immediate response within opening hours |
No charge |
|
Select the relevant Subject Search Advisory form below:
|
You will receive a reply by email (other delivery options can be requested)
Undergraduate students will be emailed some suggested references. Postgraduate students will receive advice about possible search strategies and recommended databases.
|
Up to one week |
No charge |
For students living outside Australia
Students living outside Australia are unable to have material from the Library collection posted to them, however the Library has a large collection of online resources including online articles and eBooks. For further details refer to USQAssist's answer regarding Library services for overseas students.