ePortfolio

What is this service?

LSS is responsible for support of the Mahara ePortfolio system, which is available to students, alumni and staff for the purpose of creating an enduring ePortfolio with which to showcase their academic, professional and personal skills and experiences.

What does this service include?

• Supporting the use of, and issues arising with, ePortfolio creation.
• Supporting the use of, and issues with, the system.
• Provision of system use statistics.
• Information and support sessions on the use of ePorfolio.
• Problem diagnosis and collaboration for result resolution.
• Collaboration with ICT Application Support, Service Delivery and Training.
• Testing upgrades and enhancements to the system.
• Creating and maintaining resources and documentation.

What is not included in this service?

• Training (provided by ICT).
• Student orientation workshops (may be provided by LTS).
• Sessions for residential schools (may be provided by LTS).
• Uploading and editing content.
• Optimising images, audio or video.

What software platform is used?

• Mahara

How do I access this service?

Contact the ICT Service Desk or use the ICT Self Service for service requests, to log a failure or request an enhancement to an existing application.

Further resources

Support resources can be found at eLearning Environments at USQ (eLE).