Adobe Presenter

What is this service?

LSS is responsible for supporting the use of the Adobe Presenter plug-in for PowerPoint to create audio enhanced web-based presentations at the desktop.

What does this service include?

• Supporting the use of, and issues arising whilst, recording and editing at the desktop.
• Supporting the use of, and issues with, the system.
• Information and support sessions on the use of Adobe Presenter.
• Problem diagnosis and collaboration for result resolution.
• Collaboration with ICT Application Support, Service Delivery and Training.
• Testing upgrades and enhancements to the system.
• Creating and maintaining resources and documentation.

What is not included in this service?

• Training (provided by ICT).
• Installation of Adobe Presenter. ICT Services will assist with this.

What software platform is used?

• Adobe Presenter (PowerPoint Plug-in)

How do I access this service?

Contact the ICT Service Desk or use the ICT Self Service for service requests, to log a failure or request an enhancement to an existing application

Further resources

Support resources can be found at eLearning Environments at USQ (eLE).