Support services at USQ

It is an expected part of university study that you will have questions and that you will need to ask for assistance at some time during your study. Here are some pointers about how to get help and find the answers you need.

• At least 10% of your fellow students will have similar questions to you.
• Most students leave their questions too late; the earlier you ask, the earlier the problem can be solved. 
• Be prepared when you ask a question: 
  • have your materials or letters in front of you
  • make a note of the name of the person with whom you are talking
  • keep a record of any mail or email correspondence.

Student Relationship Officers

Student Relationship Officers (SROs) are here to help you achieve your goals, get you through the challenging spots and celebrate your successes. You can contact your SRO about anything and if they do not know the specific answer they will be able to find someone who does.

Enrolments

A number of services are available to help you successfully enrol.  If you have any questions along the way your SRO can help.

Student Services

Student Services are here to assist you with your learning journey, career path options, adjusting to uni life and supporting your personal and health needs. We can also provide a range of services to international students, including helping you in your pursuit of excellence in your studies and ultimate career, and coping with cultural adjustments.

Indigenous student support

The Centre for Australian Indigenous Knowledges (CAIK) is dedicated to assisting Indigenous students throughout their learning journey.

The Learning Centre

The Learning Centre can support you by helping you to develop your academic skills for study. 

Ask USQ 

Answers to many common questions about your studies can be found at Ask USQ through UConnect . If you are using Ask USQ for the first time, you may wish to familiarise yourself with how Ask USQ works.