The University's approach to Review Management is guided by the USQ Process Review Policy and the Organisational Section Review Policy and is designed to support continuous improvement and high quality programs and processes.
Review management and monitoring are essential features of the institutional quality cycle providing an evidence-base for quality improvement. The review policies determine the organisatioal sections and processes that are to be reviewed in five-year cycles. The review procedures are evidence-based and benchmarked against external reference points through the appointment of external review panels.
How are reviews conducted?
The review process is conducted in the spirit of modern quality management approached. This includes the following fundamentals:
involving a no blame environment
reviewing the process as a whole rather than individuals
being supportive of staff involved in managing the process
performed in the interest of continous improvement
identifying solutions and
geared towards a celebration of achievements.
Who conducts section reviews?
Each review is conducted by a committee appointd by the University Executive and will normally include a Chair external to the University, experts in the process under review, senior members of the University and is supported by the Quality and Review Officer.
When are reviews conducted?
Core University processes should be reviewed every five years. Each year a schedule of reviews is developed.