Counselling Support
The USQ Counselling Service offers free confidential psychological support to students of the University. Counsellors are all qualified professionals. They will work with you to understand and manage issues that are impacting on your ability to reach your potential.
Appointments
Counsellors are available for appointments Monday through to Friday. The Counselling Service runs during recess periods but is closed on public holidays and when the University is not open, for example, over the Christmas period.
Sessions last for approximately 50 minutes. For many people, one appointment is enough to resolve the issue. Further appointments are made if necessary but the counselling is usually short-term, that is, up to six sessions. Sometimes, clients may be referred to appropriate practitioners off-campus if long term counselling or specialised services are required.
Toowoomba
Counselling appointments can be made through Reception at Students Services between 9am and 5pm, by calling Student Services on +61 7 4631 2372 or alternatively you can email Student Services.
Fraser Coast
Counselling appointments are available Wednesday through to Friday and can be made between 9am and 5pm, by calling Student Hub on +61 7 4194 3125 or Student Administration. Alternatively you can email Student Services.
Springfield
Counselling appointments can be made through the Administration desk between 9am and 5pm, by calling +61 7 3470 4400 or by emailing Student Services.
If you are unable to make a session
We recognise that there may be times when you are unable to keep an appointment. If this should occur, please contact Student Services to cancel or reschedule the appointment, thereby allowing someone else the opportunity to see a counsellor in your place.
What is counselling?
Details about the counselling process, including what is counselling, confidentiality, different counselling approaches and the initial interview.
Counselling issues
Counsellors are able to assist students with a wide range of issues including career, personal, and financial matters.
Resources
To assist students Counselling Services has provided a list of online resources and local organisations which offer support.