• Semester 2 (Day)
• Semester 2 (External)
• Semester 3 (External)

Synopsis

Business  success  is highly dependent upon efficient  administration.
Every  individual, irrespective of his/her specialist  expertise,  who
seeks  to  enter  the  business environment requires  a  knowledge  of
effective  administrative  techniques.  This  unit  provides,  from  a
supervisory   perspective,  a  specialised  view  of   a   number   of
administrative tasks encountered in the day-to-day functioning  of  an
office. Having completed this unit students should be able to plan and
organise  an  office  so  as  to measure,  improve  and  maintain  its
efficiency and effectiveness.