Pre-requisite: 55506
This unit considers the role of the product as an important component of the marketing mix. Australia has generally been considered to be a highly innovative nation with many products that have emerged from institutions and through individual creativity but many have not been successfully commercialised in this country. This unit attempts to provide an overview of the steps necessary in developing a product from an idea through to commercial reality. This unit considers product concept as a physical product or a service and its role in the firm's overall strategic directions. Although products are often developed through ideas and the availability of technologies, many are also in response to demonstrated customer needs. The latter is a fundamental aspect of marketing and draws on areas of consumer behaviour. Formal and informal idea generation methods are considered as well as techniques for evaluating the product concepts as they progress through the new product development process. The formal role of market research and techniques such as conjoint analysis and perceptual mapping are considered. The process then includes technical evaluation, physical design and product testing and formal commercialising processes.