Pre-requisite: 64001
The use of Internet technology in business-to-business (B2B) and business-to-customer (B2C) transactions is growing exponentially. In many cases transactions are initiated and managed via the Internet, but product has to be physically delivered. In these cases the cost of physical delivery is the key element in profitability. This is the subject matter of supply chain analysis. This unit introduces the concept of the supply chain, broadly defined to include both design and management aspects. The unit also provides a basis for analysing the economic costs and benefits of alternative supply chains.