New Product or Service Request
 The following information must be supplied to allow ICT to determine the resources required and perform an impact assessment prior to approval being granted to implement the service. (Note that a Service is defined as a new system, enhancement to an existing system, software application, hardware specification, or associated ICT service implementation.).   
 

NOTE:  All fields that have an * beside them must be completed, otherwise the form will not submit.

Please supply  as much of the following information as you possibly can to assist ICT in assessing the service requirements, we will contact you for clarification if necessary’
 
* First Name
* Last Name
* Work Phone
* E-mail  (Eg name@usq.edu.au)
 
* Staff ID Please make sure your Staff ID number is correct as we use this to log and track this request
 The staff ID number must be 6 digits without letters. EG 1234 to be entered as 001234

*Department/Faculty:
(If other please provide further information)

Request  Details 
 
Q1: Is this part of a current ICT Project?  Yes
        
Q2: Does this relate to a current Product or Service?  Yes         
 
Q3: If this does not relate to a current Product or Service who will be the nominated business owner? 
Q4: Does this replace an existing Product or Service?Yes
Q5: Who has authorized the implementation of this product or service? 
Q6: Has a budget or financial approval been allocated to this product or service?  Yes
 

  
Q7: Provide a summary of the business value or benefit that this product or service will provide to USQ
 		  
 

Q8: Provide details regarding the requirements and costs (hardware, storage, software, network, other) and Licensing information
 		  
 

Q9: What is the estimated number of users who will access this service?		       Staff       Students        Other

Q10: Provide details of the locations where this product or service will be used
  On-Campus       

 Off-Campus     Yes 
Q11: How is it to be deployed to those users and locations?  
Q12: Are there any special security requirements?  
Q13: Will this require integration/interfaces with an existing product or service and how is this achieved?  
Q14: Provide details of the Implementation Schedule?  
* Q15: What are your ICT support expectation once the service is operational?