Coronavirus information for the USQ community

USQ Campuses

All on-campus program offerings now 100% online. 

Toowoomba OPEN

Springfield OPEN

Ipswich OPEN

Latest update: 31 March 2020

USQ has commenced the delivery of all face-to-face learning in an online mode and we will remain in online mode for the remainder of Semester 1. We are continuing to modify our learning and teaching activities in a staged and coordinated approach across our Schools to assist students to continue with their studies. 

Our dedicated web page, Online Learning at USQ, is updated regularly. Students can find the latest information about any changes to teaching and learning and frequently asked questions. 

Campus services

Following further health and social distancing advice from our Federal and State Governments, changes have been made to our on-campus services.

To protect students and staff, face-to-face reception areas are closed. All services will continue to be provided virtually by chat, through email and on the phone between the hours of 8am and 8pm during the week and from 12pm to 5pm on weekends.

Library services and collections are now available exclusively online with all campus libraries are closed. Students can continue to access the online library and online study support resources are also available.

The 24-hour computer labs and study areas are closed. Students who are dependent on these facilities to continue their study can contact us to provide us with further information.

The inter-campus shuttle buses has reduced services to a morning and evening service only. Check out the Inter-campus shuttle bus timetable for information on changes and cancellations. In line with recent Government directions around non-essential travel, the Inter-Campus Shuttle Service will be suspended from Thursday 2 April 2020 until further notice.

From Wednesday 1 April, all retail, food and beverage services at the Ipswich and Springfield campuses, and the Omnia Books and Beyond store in Toowoomba will be closed until further notice. Omnia Books and Beyond will continue to operate online.     

The Toowoomba on-campus caterers CCP will remain open for takeaway orders in the Refectory, and are also delivering frozen family-size meals to the Toowoomba area. Please adhere to social distancing protocols when ordering, or phone 4636 0043 or 0476 047 825 for further information.

The Post Office and the Bookshop remain open at Toowoomba campus with social distancing guidelines implemented. Heritage Bank is now closed.

The USQ Works Health and Recreation Centre is closed, including the multi-use courts and tennis courts in Toowoomba and the sporting courts at Springfield and Ipswich. The multi-faith spaces and prayer facilities on each campus have also been closed.

Health services

Our Health services on Toowoomba campus will continue to offer in-person service, however, students and staff must call ahead prior to attending campus.

The Health Service on the Ipswich and Springfield campuses have temporarily closed. All patients of USQ Health Service at Ipswich and Springfield can be supported through telehealth or phone consults which will operate from the Toowoomba campus. This would exclude any pathology and vaccination requirements. Please phone 07 4631 2372 to make an appointment. 

Further information

More information on the changes that have been made to our on-campus facilities can be found in the FAQs below or by visiting Online Learning at USQ.

For the latest coronavirus news, updates and advice from government agencies across Australia, visit the Australian Government website

Supporting information