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MGT3102 Supply Chain Operations

Semester 2, 2011 External Toowoomba
Units : 1
Faculty or Section : Faculty of Business and Law
School or Department : School of Management and Marketing

Contents on this page


Examiner: Mehryar Nooriafshar
Moderator: Latif Al-Hakim


Pre-requisite: MGT2104

Other requisites

Students are required to have access to a personal computer, e-mail capabilities and Internet access to UConnect. Current details of computer requirements can be found at <//>.




This course deals with the operations required to produce goods and services within the supply chain and involves concepts and techniques for design, planning, analysing and control of supply chain operations within and between organisations. It deals also with the contemporary green supply chain concepts and internationalisation. The course provides definitions, tools and methods for analysing operations including facilities planning, resource allocation and scheduling and production philosophies (JIT and MRP), Enterprise Resource planning (ERP) and Distribution Resource Planning (DRP), process design, operations networks, and product design. The course also deals with Collaborative Planning, Forecasting and Replenishment (CPFR) approach and Supply Chain Operations Reference (SCOR).


On successful completion of this course, students should be able to:

  1. explain the concept of an 'operating system' in general, its structure and objectives; and identify different types of operating systems and their structures within the supply chain
  2. comprehend the importance of facility design and facility location to different supply chain applications
  3. understand the principles of operation analysis and their applications for enhancing efficiency within the supply chain
  4. describe the principles of scheduling, and be familiar with just-in-time (JIT), material resources planning (MRP) and enterprise resources planning (ERP) and their applications within supply chain
  5. understand the principles of product design
  6. understand the principles and applications of CPFR and SCOR quantitative and qualitative techniques of scheduling in allocating resources.


Description Weighting(%)
1. Internationalisation and supply chain management 10.00
2. Facilities planning and design 15.00
3. Scheduling and resource allocation 20.00
4. Green supply chain and environmental issues 20.00
5. Operations analysis 15.00
6. Process and product design 10.00
7. (i) Collaborative planning, forecasting and replenishment (CPFR); (ii) Supply chain operations reference (SCOR) 10.00

Text and materials required to be purchased or accessed

ALL textbooks and materials available to be purchased can be sourced from USQ's Online Bookshop (unless otherwise stated). (

Please contact us for alternative purchase options from USQ Bookshop. (

  • Summers, J & Smith, B 2010, Communication skills handbook, 3rd edn, John Wiley & Sons, Milton, Queensland.

Reference materials

Reference materials are materials that, if accessed by students, may improve their knowledge and understanding of the material in the course and enrich their learning experience.

Student workload requirements

Activity Hours
Assessments 40.00
Directed Study 35.00
Private Study 75.00
Project Work 10.00

Assessment details

Description Marks out of Wtg (%) Due Date Notes
ASSIGNMENT 1 15 15 08 Aug 2011
ASSIGNMENT 2 25 25 17 Oct 2011
2-HOUR EXAMINATION 100 60 End S2 (see note 1)

  1. The examination is scheduled to be held in the end-of-semester examination period. Students will be advised of the official examination date after the timetable has been finalised.

Important assessment information

  1. Attendance requirements:
    If you are an international student in Australia, you are advised to attend all classes at your campus. For all other students, there are no attendance requirements for this course. However, it is the students' responsibility to study all material provided to them or required to be accessed by them to maximise their chance of meeting the objectives of the course and to be informed of course-related activities and administration.

  2. Requirements for students to complete each assessment item satisfactorily:
    To satisfactorily complete an individual assessment item a student must achieve at least 50% of the marks. (Depending upon the requirements in Statement 4 below, students may not have to satisfactorily complete each assessment item to receive a passing grade in this course.)

  3. Penalties for late submission of required work:
    If students submit assignments after the due date without prior approval of the examiner, then a penalty of 5% of the total marks gained by the student for the assignment may apply for each working day late up to ten working days at which time a mark of zero may be recorded.

  4. Requirements for student to be awarded a passing grade in the course:
    To be assured of receiving a passing grade a student must achieve at least 50% of the total weighted marks available for the course.

  5. Method used to combine assessment results to attain final grade:
    The final grades for students will be assigned on the basis of the aggregate of the weighted marks obtained for each of the summative assessment items in the course.

  6. Examination information:
    This is a closed examination. Candidates are allowed to bring only writing and drawing instruments into the examination.

  7. Examination period when Deferred/Supplementary examinations will be held:
    Any Deferred or Supplementary examinations for this course will be held during the next examination period.

  8. University Student Policies:
    Students should read the USQ policies: Definitions, Assessment and Student Academic Misconduct to avoid actions which might contravene University policies and practices. These policies can be found at

Assessment notes

  1. Assignments: (i) The due date for an assignment is the date by which a student must despatch the assignment to the USQ. The onus is on the student to provide proof of the despatch date, if requested by the Examiner. (ii) Students must retain a copy of each assignment submitted for assessment. This must be produced within 24 hours if required by the Examiner. (iii) The Examiner may grant an extension of the due date of an assignment in extenuating circumstances. Students may apply for an assignment extension by contacting the Distance Education Centre before the due date or by including application with the submitted assignment after the due date. Such applications should be in writing and include supporting documentary evidence. The authority for granting extensions rests with the relevant Examiner.

  2. Referencing in assignments: Harvard (AGPS) is the referencing system required in this course. Students should use Harvard (AGPS) style in their assignments to format details of the information sources they have cited in their work. The Harvard (AGPS) style to be used is defined by the USQ Library's referencing guide at <//>.

  3. Course weightings: Course weightings of topics should not be interpreted as applying to the number of marks allocated to questions testing those topics in an examination paper.

Other requirements

  1. Computer, e-mail and Internet access: Students are required to have access to a personal computer, e-mail capabilities and Internet access to UConnect. Current details of computer requirements can be found at <//>.