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CIS3009 Enterprise Systems in Practice

Semester 2, 2012 On-campus Toowoomba
Units : 1
Faculty or Section : Faculty of Business and Law
School or Department : School of Information Systems

Contents on this page


Examiner: Glen Van Der Vyver
Moderator: Shelly Grist

Other requisites

Students who have not previously completed CIS1000 at USQ will need to review the course objectives for CIS1000 to be sure that they have the necessary requisite knowledge to complete CIS3009. Students are required to have access to a personal computer, e-mail capabilities and Internet access to UConnect. Current details of computer requirements can be found at //


Enterprise Resource Planning (ERP) systems are rapidly assuming a position of dominance in the corporate systems arena. They are pervasive within larger corporations and are rapidly making inroads into midsized companies. ERP systems are large, complex and expensive and it is critical that they are managed and used to optimal effect. The global ERP software market is dominated by a small number of key players, with SAP the current market leader followed by Oracle's E-Business Suite. It is important that Information Technology students gain an understanding of ERP systems, their impact and the way they are and will be utilized in corporations.


The course examines the evolution of Enterprise Resource Planning (ERP) systems in response to issues such as increasing technological complexity, the need to better manage spiralling IT costs, and the increasing burden on corporations of compliance to legislation such as the Sarbanes-Oxley Act. Due attention is given to the architecture of ERP systems, issues related to their acquisition, their impact on organizations and their potential benefits and costs. The core of the course focuses on business processes and their interaction with the ERP. Particular emphasis is placed on the powerful capabilities of ERP's as regards the integration of business processes across functional areas and their use in performance analysis and business management.


On successful completion of this course, students should be able to:

  1. evaluate the emergence of ERP systems and their current and future impact
  2. demonstrate an understanding of key issues relating to the advantages and disadvantages of ERP systems and their potential costs and benefits
  3. identify and evaluate issues involved in implementing an ERP system
  4. understand business processes and their impact on the business
  5. identify business information common to most businesses and the flow of information through the business
  6. describe how an enterprise-wide information system can support effective and efficient business processes
  7. create process models that assist with process improvement and ERP implementation.


Description Weighting(%)
1. Business functions and business processes 10.00
2. ERP systems: fundamental concepts 15.00
3. ERP systems: assessing the costs and benefits 15.00
4. Marketing information and the sales order process 10.00
5. Production and supply chain management information systems 10.00
6. Accounting in ERP systems 10.00
7. Human resource processes with ERP 10.00
8. Process modelling, process improvement, and ERP implementation 10.00
9. ERP and electronic commerce 10.00

Text and materials required to be purchased or accessed

ALL textbooks and materials available to be purchased can be sourced from USQ's Online Bookshop (unless otherwise stated). (

Please contact us for alternative purchase options from USQ Bookshop. (

  • Magal, SF & Word, J 2012, Integrated business processes with ERP systems, John Wiley & Sons, Milton, Queensland.
    (with WileyPlus registration code.)
  • Motiwalla, LF & Thompson, J 2012, Enterprise systems for management, 2nd edn, Pearson, Upper Saddle River, New Jersey.
  • Summers, J & Smith, B 2010, Communication skills handbook, 3rd edn, John Wiley & Sons, Milton, Queensland.

Reference materials

Reference materials are materials that, if accessed by students, may improve their knowledge and understanding of the material in the course and enrich their learning experience.

Student workload requirements

Activity Hours
Assessments 30.00
Directed Study 48.00
Private Study 90.00

Assessment details

Description Marks out of Wtg (%) Due Date Notes
ASSIGNMENT 1 100 5 08 Aug 2012 (see note 1)
ASSIGNMENT 2 100 15 24 Sep 2012 (see note 2)
ASSIGNMENT 3 100 20 24 Oct 2012 (see note 3)
EXAMINATION - PART A 35 24 End S2 (see note 4)

  1. online quiz
  2. core concepts
  3. case study, research and report on practical SAP work
  4. The examination is scheduled to be held in the end-of-semester examination period. Students will be advised of the official examination date for exam (parts A and B) after the timetable has been finalised. The total working time for exam (parts A and B) is 2 hours.

Important assessment information

  1. Attendance requirements:
    It is the students' responsibility to attend and participate appropriately in all activities (such as lectures, tutorials, laboratories and practical work) scheduled for them, and to study all material provided to them or required to be accessed by them to maximise their chance of meeting the objectives of the course and to be informed of course-related activities and administration.

  2. Requirements for students to complete each assessment item satisfactorily:
    To satisfactorily complete an individual assessment item a student must achieve at least 50% of the marks. (Depending upon the requirements in Statement 4 below, students may not have to satisfactorily complete each assessment item to receive a passing grade in this course.)

  3. Penalties for late submission of required work:
    If students submit assignments after the due date without prior approval of the examiner, then a penalty of 5% of the total marks gained by the student for the assignment may apply for each working day late up to ten working days at which time a mark of zero may be recorded.

  4. Requirements for student to be awarded a passing grade in the course:
    To be assured of receiving a passing grade a student must achieve at least 50% of the total weighted marks available for the course.

  5. Method used to combine assessment results to attain final grade:
    The final grades for students will be assigned on the basis of the aggregate of the weighted marks obtained for each of the summative assessment items in the course.

  6. Examination information:
    This will be an open examination. Candidates may have access to any printed or written material and a calculator during the examination.

  7. Examination period when Deferred/Supplementary examinations will be held:
    Any Deferred or Supplementary examinations for this course will be held during the next examination period.

  8. University Student Policies:
    Students should read the USQ policies: Definitions, Assessment and Student Academic Misconduct to avoid actions which might contravene University policies and practices. These policies can be found at

Assessment notes

  1. Assignments: (i) The due date for an assignment is the date by which a student must submit the assignment to the USQ. (ii) Students must retain a copy of each item submitted for assessment. This must be produced within 24 hours if required by the examiner. (iii) In accordance with university policy, the examiner may grant an extension of the due date of an assignment in extenuating circumstances. (iv) The examiner will normally only accept assignments which are electronically submitted through the USQ Study Desk for this course. (v) In the event that a due date for an assignment falls on a local public holiday in their area, such as a show holiday, the due date for the assignment will be the next day. Students are to note on the assignment cover the date of the public holiday for the examiner's convenience.

  2. Referencing in assignments: Harvard (AGPS) is the referencing system required in this course. Students should use Harvard (AGPS) style in their assignments to format details of the information sources they have cited in their work. The Harvard (AGPS) style to be used is defined by the USQ Library's referencing guide at //

  3. Course weightings: Course weightings of topics should not be interpreted as applying to the number of marks allocated to questions testing those topics in an examination paper.

  4. Deferred work: Students who, for medical, family/personal, or employment-related reasons, are unable to complete an assignment or to sit for an examination at the scheduled time may apply to defer an assessment in a course. Such a request must be accompanied by appropriate supporting documentation. One of the following temporary grades may be awarded: IDS (Incomplete - Deferred Examination); IDM (Incomplete Deferred Make-up); IDB (Incomplete - Both Deferred Examination and Deferred Make-up).

  5. Make-up work: Students who have undertaken all of the required assessments in a course but who have failed to meet some of the specified objectives of a course within the normally prescribed time may be awarded the temporary grade: IM (Incomplete - Make up). An IM grade will only be awarded when, in the opinion of the examiner, a student will be able to achieve the remaining objectives of the course after a period of non-directed personal study.

Other requirements

  1. Unless otherwise directed by the examiner, all written and oral assignments submitted by students must conform to the guidelines laid out in the 'Communication skills handbook: how to succeed in written and oral communication'. Any work not prepared in accordance with these guidelines may be subject to penalty or requirement for resubmission.

  2. Students are required to have access to a personal computer, e-mail capabilities and Internet access to UConnect. Current details of computer requirements can be found at //