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MGT3200 Information Management

Semester 1, 2012 External Toowoomba
Units : 1
Faculty or Section : Faculty of Business and Law
School or Department : School of Management and Marketing

Contents on this page


Examiner: Heather Maguire
Moderator: Gerard Betros

Other requisites

Students are required to have access to a personal computer, e-mail capabilities and Internet access to UConnect. Current details of computer requirements can be found at //


The central information challenge faced by organisations is how to effectively manage their information assets within an increasingly complex business environment characterised by increased regulation and rapid technological change. Research has shown that business information is expensive to collect, often unreliable, increasingly out of control and yet essential to business success. Increasingly effective and efficient management of an organisation's information is recognised as a core requirement of sustainable business. Administrative managers need a sound knowledge of information management methods and technologies.


This course provides an overview of the scope and complexities of information management relating to organisational records irrespective of format. The importance of records and information management (RIM) in providing evidence of business transactions, in ensuring business continuity and in preserving corporate memory is emphasised throughout the course.


On successful completion of this course students should be able to:

  1. explain the organisational role of information management with a focus on records, document and archival management and differing views of the records life cycle
  2. define and discuss the relationship between information management, corporate risk, corporate governance and sustainable business
  3. demonstrate ethical research and enquiry skills by discussing the importance of accountability, legal compliance and best practice in information management
  4. describe the relationship between information management and the management of other organisational assets
  5. explain the importance of and processes involved in creation, capture and registration control (classification and access); and appraisal and disposal of organisational records
  6. explain the importance and processes of records appraisal and disposal
  7. demonstrate academic and professional literacy skills by describing, explaining and critically evaluating roles, relationships and alternative methodologies relevant to information management
  8. critically evaluate a number of alternatives for records storage
  9. define vital and archival records and their relationship to corporate risk and sustainable business and outline effective management processes for these types of records
  10. define ERMS, explain the potential advantages of this type of system, and demonstrate problem-solving and management, planning and organisation skills by outlining suggestions for managing the transition from paper to electronic records management systems.


Description Weighting(%)
1. Information management, records management, document management, archival management - introduction and definitions 15.00
2. Information management, corporate risk, corporate governance, sustainable business and the relationship between these concepts 10.00
3. Accountability, compliance and best practice in information management 10.00
4. Information management and the management of other assets 5.00
5. Information management needs and solutions 10.00
6. Creating, capture and registration of records 5.00
7. Classification and indexing 5.00
8. Appraisal and disposal 10.00
9. Records storage 10.00
10. Vital and archival records and their role in sustainable business 10.00
11. Implementing electronic records management systems 10.00

Text and materials required to be purchased or accessed

ALL textbooks and materials available to be purchased can be sourced from USQ's Online Bookshop (unless otherwise stated). (

Please contact us for alternative purchase options from USQ Bookshop. (

  • Summers, J & Smith, B 2010, Communication skills handbook, 3rd edn, John Wiley & Sons, Milton, Queensland.
    (revised & updated edition.)
  • Standards Australia 2002, AS ISO 15489.1 Records management - General, section 8 [available for download or purchase online through USQ Library ? Journals and databases ? Standards Online Premium].
  • Standards Australia 2002, AS ISO 15489.2 Records management ? Guidelines , section 3 [available for download or purchase online through USQ Library ? Journals and databases ? Standards Online Premium].
  • Standards Australia 2009, HB 278-2009: Handbook ? Recordkeeping compliance, Sydney, Australia [available for download or purchase online through USQ Library ? Journals and databases ? Standards Online Premium].

Reference materials

Reference materials are materials that, if accessed by students, may improve their knowledge and understanding of the material in the course and enrich their learning experience.

Student workload requirements

Activity Hours
Assessments 40.00
Directed Study 125.00

Assessment details

Description Marks out of Wtg (%) Due Date Notes
ONLINE QUIZ 10 5 23 Mar 2012
ASSIGNMENT 1 - ESSAY 40 20 06 Apr 2012
ASSIGNMENT 2 - REPORT 50 20 01 Jun 2012
2-HOUR EXAMINATION 55 55 End S1 (see note 1)

  1. The examination is scheduled to be held in the end-of-semester examination period. Students will be advised of the official examination date after the timetable has been finalised.

Important assessment information

  1. Attendance requirements:
    If you are an international student in Australia, you are advised to attend all classes at your campus. For all other students, there are no attendance requirements for this course. However, it is the students' responsibility to study all material provided to them or required to be accessed by them to maximise their chance of meeting the objectives of the course and to be informed of course-related activities and administration.

  2. Requirements for students to complete each assessment item satisfactorily:
    To satisfactorily complete an individual assessment item a student must achieve at least 50% of the marks. (Depending upon the requirements in Statement 4 below, students may not have to satisfactorily complete each assessment item to receive a passing grade in this course.)

  3. Penalties for late submission of required work:
    If students submit assignments after the due date without prior approval of the examiner, then a penalty of 5% of the total marks gained by the student for the assignment may apply for each working day late up to ten working days at which time a mark of zero may be recorded.

  4. Requirements for student to be awarded a passing grade in the course:
    To be assured of receiving a passing grade a student must achieve at least 50% of the total weighted marks available for the course.

  5. Method used to combine assessment results to attain final grade:
    The final grades for students will be assigned on the basis of the aggregate of the weighted marks obtained for each of the summative assessment items in the course.

  6. Examination information:
    This is a closed examination. Candidates are allowed to bring only writing and drawing instruments into the examination.

  7. Examination period when Deferred/Supplementary examinations will be held:
    Any Deferred or Supplementary examinations for this course will be held during the next examination period.

  8. University Student Policies:
    Students should read the USQ policies: Definitions, Assessment and Student Academic Misconduct to avoid actions which might contravene University policies and practices. These policies can be found at

Assessment notes

  1. Assignments: (i) The due date for an assignment is the date by which a student must despatch the assignment to the USQ. The onus is on the student to provide proof of the despatch date, if requested by the examiner. (ii) Students must retain a copy of each item submitted for assessment. This must be produced within 24 hours if required by the examiner. (iii) In accordance with university policy, the examiner may grant an extension of the due date of an assignment in extenuating circumstances. (iv) In the event that a due date for an assignment falls on a local public holiday in their area, such as a show holiday, the due date for the assignment will be the next day. Students are to note on the assignment cover the date of the public holiday for the examiner's convenience.

  2. Course weightings: Course weightings of topics should not be interpreted as applying to the number of marks allocated to questions testing those topics in an examination paper.

  3. Referencing in assignments: Harvard (AGPS) is the referencing system required in this course. Students should use Harvard (AGPS) style in their assignments to format details of the information sources they have cited in their work. The Harvard (AGPS) style to be used is defined by the USQ Library's referencing guide at //

Other requirements

  1. Computer, e-mail and Internet access: Students are required to have access to a personal computer, e-mail capabilities and Internet access to UConnect. Current details of computer requirements can be found at //