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MGT5000 Managing Organisational Behaviour

Semester 1, 2012 External Toowoomba
Units : 1
Faculty or Section : Faculty of Business and Law
School or Department : School of Management and Marketing
Version produced : 30 December 2013

Contents on this page


Examiner: Retha Wiesner
Moderator: Eric Kong

Other requisites

Students are required to have access to a personal computer, e-mail capabilities and Internet access to UConnect. Current details of computer requirements can be found at


As business managers, scholars, commentators, and government officials continue to struggle to understand how to effectively manage people and organisations and create positive and effective organisational cultures, the question of what role people and organisational dynamics play in building high performance and sustainable organisations is central to this debate. Insight into the behaviour of individuals, groups and organisations and the sometimes dysfunctional ways that people act in groups and organisations may go a long way toward answering these questions, and helping to avoid problems in the future. The challenge of creating effective and sustainable organisations underscores the value of effectively managing people and organisations by drawing on the discipline of ‘Organisational Behaviour’.


All students undertaking graduate studies in Business need to appreciate and understand the nature of organisational behaviour. They should also be able to articulate behavioural issues in business situations. This course provides a framework in which students are exposed to a range of theories and experiences within the field of organisational behaviour which will allow them to further develop insights, attitudes and skills to a level consistent with the expectations for senior management. The course aims to provide an understanding of the behaviour of people at work. It analyses behaviour at the individual, group and organisational levels. Managers must understand the complex interactions that influence the effectiveness of different management strategies and organisational structures under different environmental and technological conditions. As well as reviewing the current theories and research in the area, the course uses case studies to examine the implications for practising managers.


On successful completion of this course, students should be able to:

  1. describe and critically analyse the foundations of individual behaviour and its impact upon work organisations
  2. critique employee satisfaction and motivation as determinant of work performance
  3. explain and critically analyse how communication, negotiation and conflict management could be utilised to enhance work performance and employee outcomes
  4. critically evaluate how groups and teams develop and function, and how group dynamics affect performance
  5. critically evaluate and apply the various leadership approaches
  6. critically analyse how organisational effectiveness is influenced by factors such as power, organisational design and organisational culture
  7. describe and critically evaluate the process of organisational change and identify and apply change to achieve positive organisational outcomes.


Description Weighting(%)
1. Introduction - managing people and organisations: the contemporary environment and the global workplace 5.00
2. Understanding people at work 10.00
3. Motivating people at work 15.00
4. Group dynamics and building high performance teams 10.00
5. Communicating for success at work 10.00
6. Effective leadership 10.00
7. Managing power and politics at work 10.00
8. Managing conflict and negotiation at work 10.00
9. Managing organisational culture and organisational design 10.00
10. Managing organisational change 10.00

Text and materials required to be purchased or accessed

ALL textbooks and materials available to be purchased can be sourced from USQ's Online Bookshop (unless otherwise stated). (

Please contact us for alternative purchase options from USQ Bookshop. (

Reference materials

Reference materials are materials that, if accessed by students, may improve their knowledge and understanding of the material in the course and enrich their learning experience.
  • Links to specific journal articles relevant to the assessment items in this course will be made available on the discussion board of this course.
  • Students need to access and use relevant sources which could be found on the USQ library online databases to support arguments in the assignment and examination ( • Go to the USQ library home page to access these databases. 1. Go to the USQ library home page to access these databases. 2. Online databases of the USQ library that provide the full-text of journal articles include for example: • EBSCOhost: Business Source Premier, Academic Search Premier • PsycARTICLES, Psychology & Behavioural Sciences Collection • Emerald • Sage Full-Text • Wiley • Science Direct • Taylor & Francis Journals.

Student workload requirements

Activity Hours
Assessments 40.00
Directed Study 75.00
Private Study 50.00

Assessment details

Description Marks out of Wtg (%) Due Date Notes
CASE STUDY 1 100 15 19 Mar 2012
CASE STUDY 2 100 35 23 Apr 2012
CASE STUDY 3 100 50 01 Jun 2012

Important assessment information

  1. Attendance requirements:
    If you are an international student in Australia, you are advised to attend all classes at your campus. For all other students, there are no attendance requirements for this course. However, it is the students' responsibility to study all material provided to them or required to be accessed by them to maximise their chance of meeting the objectives of the course and to be informed of course-related activities and administration.

  2. Requirements for students to complete each assessment item satisfactorily:
    To satisfactorily complete an individual assessment item a student must achieve at least 50% of the marks. (Depending upon the requirements in Statement 4 below, students may not have to satisfactorily complete each assessment item to receive a passing grade in this course.)

  3. Penalties for late submission of required work:
    If students submit assignments after the due date without prior approval of the examiner, then a penalty of 5% of the total marks gained by the student for the assignment may apply for each working day late up to ten working days at which time a mark of zero may be recorded.

  4. Requirements for student to be awarded a passing grade in the course:
    To be assured of receiving a passing grade a student must achieve at least 50% of the total weighted marks available for the course.

  5. Method used to combine assessment results to attain final grade:
    The final grades for students will be assigned on the basis of the aggregate of the weighted marks obtained for each of the summative assessment items in the course.

  6. Examination information:
    There is no examination in this course.

  7. Examination period when Deferred/Supplementary examinations will be held:
    Not applicable.

  8. University Student Policies:
    Students should read the USQ policies: Definitions, Assessment and Student Academic Misconduct to avoid actions which might contravene University policies and practices. These policies can be found at

Assessment notes

  1. Assignments: (i) The due date for an assignment is the date by which a student must despatch the assignment to the USQ. (ii) Students must retain a copy of each item submitted for assessment. This must be produced within 24 hours if required by the examiner. (iii) In accordance with university policy, the examiner may grant an extension of the due date of an assignment in extenuating circumstances. (iv) The examiner will normally only accept assessments that have been typed and submitted in electronic form via USQ Ease.

  2. Referencing in assignments: Harvard (AGPS) is the referencing system required in this course. Students should use Harvard (AGPS) style in their assignments to format details of the information sources they have cited in their work. The Harvard (AGPS) style to be used is defined by the USQ Library's referencing guide at

Other requirements

  1. Computer, e-mail and Internet access: Students are required to have access to a personal computer, e-mail capabilities and Internet access to UConnect. Current details of computer requirements can be found at

  2. Students are required to access the discussion board at least on a weekly basis in order to avail themselves of additional information posted by the examiner.