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CIS3002 Business Analysis

Semester 1, 2013 External Toowoomba
Units : 1
Faculty or Section : Faculty of Business and Law
School or Department : School of Information Systems
Version produced : 21 July 2014

Contents on this page


Examiner: Shelly Grist
Moderator: Richard Watson


Pre-requisite: CIS2000 or CSC2407

Other requisites

Students are required to have access to a personal computer, e-mail capabilities and Internet access to UConnect. Current details of computer requirements can be found at It is strongly recommended that students complete CIS1000 (Information Systems Concepts) or an equivalent course before attempting CIS3002.


The Information Technology professional faces a climate of rapid technological and business change. Organizations demand flexible, high quality information systems that are well aligned with corporate goals and strategies. Even as clients become more demanding, Information Systems Architectures (ISA) become increasingly complex. Systems Professionals should develop a wide range of skills, including written and oral communication capabilities, the ability to identify business problems and opportunities and formulate Information Technology and related solutions to these, and the ability to implement and co-ordinate the delivery of IT projects. The Business Analyst acts as a liaison between the business side of the enterprise and service providers, including IT services. Traditionally, Business Analysts have liaised extensively with clients, gathered information, provided specifications and documented processes while Systems Analysts have focused on bridging the divide between business and technical solutions. Even as the Business Analyst career path becomes more commonplace and even dominant, it often takes on many aspects of the Systems Analyst role. In some organizations, the roles are virtually synonymous while in others their boundaries are clearly demarcated. In this course a Business Analyst is a professional who is focused on requirements and conceptual design but has a sufficient understanding of the bigger picture to manage the production of comprehensive and fully costed proposals and, where appropriate, aspects of the overall project.


This course focuses on developing key Business Analysis skills using object oriented methodologies, in particular the UML. Popular requirements, analysis and design specification methods are given detailed coverage and the issue of system acquisition via packages is also considered. The importance of written and oral communication skills is given due prominence. The course will enable students to understand the overall Systems Development Lifecycle and contemporary approaches to Systems Design Methodologies, as well as a range of tools and techniques. Students will learn about the importance of standards and will apply these in their assessment tasks. Major trends and issues affecting business analysis and design in the business sector are also studied.


On successful completion of this course, students should be able to:

  1. demonstrate an ability to address applied business problems and produce viable solutions using the techniques, methodologies and theories introduced in the course
  2. demonstrate sound research, communication and academic writing skills
  3. outline the phases in the design and development of a business system and describe the purpose of each
  4. apply some major activities and techniques relevant to business analysis
  5. discuss the major trends and issues associated with system design and package acquisition
  6. explain the project management issues associated with system design, development and package acquisition
  7. develop either a systems proposal or components thereof which demonstrates compliance with appropriate industry standards
  8. demonstrate knowledge of a number of selected topics of current relevance to Business Analysis.


Description Weighting(%)
1. Applied business analysis
  1. Communication and business problem solving skills
  2. Requirements modelling: UML modelling (in depth)
  3. SAD tools and techniques including: prototyping, JAD and CASE tools - theory and practice
2. Methodologies, techniques and issues
  1. The systems development life cycle, including project feasibility, with a focus on the design phase
  2. Contemporary system development methodologies including Agile/XP, Spiral, RUP and RAD
  3. Project management
  4. Package assessment and acquisition

Text and materials required to be purchased or accessed

ALL textbooks and materials available to be purchased can be sourced from USQ's Online Bookshop (unless otherwise stated). (

Please contact us for alternative purchase options from USQ Bookshop. (

  • Satzinger, JW, Jackson, RB & Burd, SD 2009, Systems analysis and design in a changing world, 5th edn, Course Technology, Cambridge, Massachusetts.
  • Summers, J & Smith, B 2010, Communication skills handbook, 3rd edn, John Wiley & Sons, Milton, Queensland.
  • Students are encouraged to use a case tool package (see CIS3002 Introductory Book).

Reference materials

Reference materials are materials that, if accessed by students, may improve their knowledge and understanding of the material in the course and enrich their learning experience.
  • Booch, G, Rumbaugh, J & Jacobson, I 2005, The unified modeling language user guide, 2nd edn, Addison-Wesley, Upper Saddle River, New Jersey.
  • Fowler, M 2004, UML distilled: a brief guide to the standard object modeling language, 3rd edn, Addison-Wesley, Boston, Massachusetts.
  • Maciaszek, LA 2007, Requirements analysis and system design, 3rd edn, Addison-Wesley, Harlow, UK.
  • Rumbaugh, J, Jacobson, I & Booch, G 2005, The unified modeling language reference manual, 2nd edn, Addison-Wesley, Boston, Massachusetts.
  • Stevens, P & Pooley, R 2006, Using UML: software engineering with objects and components, 2nd edn, Addison-Wesley, Harlow, UK.

Student workload requirements

Activity Hours
Assignments 30.00
Private Study 125.00

Assessment details

Description Marks out of Wtg (%) Due Date Notes
ONLINE QUIZ 100 5 13 Mar 2013 (see note 1)
ASSIGNMENT 1 100 25 17 Apr 2013 (see note 2)
ASSIGNMENT 2 100 30 22 May 2013 (see note 3)
2-HOUR EXAMINATION 100 40 End S1 (see note 4)

  1. multiple-choice test
  2. case study - short answer and applied theory responses
  3. case study - diagramming and modelling solutions
  4. The examination is scheduled to be held in the end-of-semester examination period. Students will be advised of the official examination date after the timetable has been finalised.

Important assessment information

  1. Attendance requirements:
    If you are an international student in Australia, you are advised to attend all classes at your campus. For all other students, there are no attendance requirements for this course. However, it is the students' responsibility to study all material provided to them or required to be accessed by them to maximise their chance of meeting the objectives of the course and to be informed of course-related activities and administration.

  2. Requirements for students to complete each assessment item satisfactorily:
    To satisfactorily complete an individual assessment item a student must achieve at least 50% of the marks. (Depending upon the requirements in Statement 4 below, students may not have to satisfactorily complete each assessment item to receive a passing grade in this course.)

  3. Penalties for late submission of required work:
    If students submit assignments after the due date without prior approval of the examiner, then a penalty of 5% of the total marks gained by the student for the assignment may apply for each working day late up to ten working days at which time a mark of zero may be recorded.

  4. Requirements for student to be awarded a passing grade in the course:
    To be assured of receiving a passing grade a student must achieve at least 50% of the total weighted marks available for the course.

  5. Method used to combine assessment results to attain final grade:
    The final grades for students will be assigned on the basis of the aggregate of the weighted marks obtained for each of the summative assessment items in the course.

  6. Examination information:
    This is a restricted examination. Candidates are allowed access to specific materials during the examination. The only materials that candidates may use in the examination for this course are (i) Writing materials: non-electronic and free from material which could give the student an unfair advantage in the examination; (ii) Translation dictionaries: with the examiner's approval, candidates may, take an appropriate non-electronic translation dictionary into the examination room. This will be subject to perusal and, if it is found to contain annotations or markings that could give the candidate an unfair advantage, it may be removed from the candidate's possession until the appropriate disciplinary action is completed.

  7. Examination period when Deferred/Supplementary examinations will be held:
    Any Deferred or Supplementary examinations for this course will be held during the next examination period.

  8. University Student Policies:
    Students should read the USQ policies: Definitions, Assessment and Student Academic Misconduct to avoid actions which might contravene University policies and practices. These policies can be found at

Assessment notes

  1. Assignments: (i) The due date for an assignment is the date by which a student must despatch the assignment to the USQ. The onus is on the student to provide proof of the despatch date, if requested by the examiner. (ii) Students must retain a copy of each item submitted for assessment. This must be produced within 24 hours if required by the examiner. (iii) In accordance with university policy, the examiner may grant an extension of the due date of an assignment in extenuating circumstances. (iv) The examiner will normally only accept assignments which are electronically submitted through the USQ Study Desk for this course. Students who are unable to meet this submission requirement should contact the examiner of the course to negotiate alternative arrangements. (v) Students who do not have regular access to postal services or who are otherwise disadvantaged by these regulations may be given special consideration. They should contact the examiner to negotiate such special arrangements. (vi) In the event that a due date for an assignment falls on a local public holiday in their area, such as a show holiday, the due date for the assignment will be the next day. Students are to note on the assignment cover the date of the public holiday for the examiner's convenience.

  2. Course weightings: Course weightings of topics should not be interpreted as applying to the number of marks allocated to questions testing those topics in an examination paper. The examination may test material already tested in assignments.

  3. Referencing in assignments: Harvard (AGPS) is the referencing system required in this course. Students should use Harvard (AGPS) style in their assignments to format details of the information sources they have cited in their work. The Harvard (AGPS) style to be used is defined by the USQ Library's referencing guide at

  4. Deferred work: Students who, for medical, family/personal, or employment-related reasons, are unable to complete an assignment or to sit for an examination at the scheduled time may apply to defer an assessment in a course. Such a request must be accompanied by appropriate supporting documentation. One of the following temporary grades may be awarded: IDS (Incomplete - Deferred Examination); IDM (Incomplete Deferred Make-up); IDB (Incomplete - Both Deferred Examination and Deferred Make-up).

Other requirements

  1. Computer, e-mail and Internet access: Students are required to have access to a personal computer, e-mail capabilities and Internet access to UConnect. Current details of computer requirements can be found at