USQ LogoCourse specification
The current and official versions of the course specifications are available on the web at
Please consult the web for updates that may occur during the year.

MGT1000 Organisational Behaviour

Semester 1, 2013 On-campus Springfield
Units : 1
Faculty or Section : Faculty of Business and Law
School or Department : School of Management and Marketing
Version produced : 21 July 2014

Contents on this page


Examiner: Bernadette Lynch
Moderator: Don Smith

Other requisites

Students are required to have access to a personal computer, e-mail capabilities and Internet access to UConnect. Current details of computer requirements can be found at


A business can be viewed and defined from a number of perspectives. For example, speaking very simplistically, from an accounting perspective a business is all about the money, while from a marketing perspective it is all about products and services and relationships with customers. In MGT1000 we take a management perspective and see any organisation or business as being all about the people who make it work. MGT1000 provides an essential foundation for professional business education as it introduces students to many workplace and management issues. Specifically this course will set you on your way to being a better manager in the workplace by focussing on the people component of business. It can also give you a taste of ‘people based’ specialisation options you may wish to pursue in your future studies such as Human Resource Management and/or Leadership.


Organisational behaviour and management is the discipline base for the course. This discipline assumes that the people within an organisation have a major impact on its effectiveness. An organisation's effectiveness is measured through key performance indicators such as productivity and employee job satisfaction. This course aims to provide students with a scholarly understanding of the impact of human behaviour within organisations, on the performance indicators. There are three major areas of human behaviour that are studied. First, at the level of the individual, attributes and processes such as personality, motivation, perception, job satisfaction and job performance are identified and the managerial implications for enhancing individuals' performance are considered. Second, at the group level, the important attributes of group dynamics and conflict resolution are identified and the managerial implications for developing high performing teams are considered. Third, at the organisation-wide level, structure and culture are considered as major challenges to managers who are seeking quality outcomes. The performance indicators of particular interest in the course are job satisfaction and productivity.


On successful completion of this course students should be able to:

  1. describe, apply and critique theory that managers and other professionals use to enhance individual employee performance and satisfaction
  2. describe, apply and critique theory that managers and other professionals use to enhance team and group performance and satisfaction
  3. describe, apply and critique theory that managers and other professionals use to enhance employee performance and satisfaction at the system or organisation wide level
  4. demonstrate introductory level written communication and ethical research and enquiry skills
  5. demonstrate academic and professional literacy skills by describing, applying and critiquing relevant concepts and theories
  6. demonstrate management, planning and organisation skills by applying learning from feedback for written assignment.


Description Weighting(%)
1. Introduction to organisational behaviour 10.00
2. Introduction to organisations as systems 10.00
3. Individual level: attitudes and job satisfaction 10.00
4. Individual level: personality and values 10.00
5. Individual level: motivation concepts and applications 10.00
6. Academic writing and research 10.00
7. Group level: foundations of group behaviour 10.00
8. Group level: understanding work teams 10.00
9. Group level: communication 10.00
10. Group level: power, politics and conflict 10.00

Text and materials required to be purchased or accessed

ALL textbooks and materials available to be purchased can be sourced from USQ's Online Bookshop (unless otherwise stated). (

Please contact us for alternative purchase options from USQ Bookshop. (

  • Robbins, S, Judge, T, Millett, B & Boyle, M 2011, Organisational behaviour, 6th edn, Pearson Education, Frenchs Forest, New South Wales.

Reference materials

Reference materials are materials that, if accessed by students, may improve their knowledge and understanding of the material in the course and enrich their learning experience.
  • Certo, SC & Certo, ST 2012, Modern management: concepts and skills, 12th edn, Prentice Hall, Upper Saddle River, New Jersey.
  • Gordon, JR 2002, Organizational behavior: a diagnostic approach, 7th edn, Prentice Hall, Upper Saddle River, New Jersey.
  • Huczynski, A & Buchanan, AD 2007, Organizational behaviour: an introductory text, 6th edn, Pearson Education, Harlow, UK.
  • Kreitner, R 2009, Management, 11th edn, South-Western Cengage Learning, Australia.
  • Summers, J & Smith, B 2010, Communication skills handbook, 3rd edn, John Wiley & Sons, Milton, Queensland.
    (other editions may also be used.)

Student workload requirements

Activity Hours
Assessments 10.00
Directed Study 90.00
Private Study 65.00

Assessment details

Description Marks out of Wtg (%) Due Date Notes
QUIZ 1 20 10 18 Mar 2013 (see note 1)
QUIZ 2 20 10 15 Apr 2013
ASSIGNMENT 100 40 06 May 2013 (see note 2)
2-HOUR EXAMINATION 40 40 End S1 (see note 3)

  1. Quiz 1 and 2 must be completed electronically by 11.59pm (Australian Eastern Standard Time) on the due date on USQ StudyDesk on the course homepage. NO hard copy quizzes will be accepted unless prior arrangement has been made.
  2. The written assignment MUST be submitted electronically by 11.59pm (Australian Eastern Standard Time) on the due date via the EASE portal on the course homepage. NO hard copies will be accepted unless prior arrangement has been made. The written assignment must be submitted using a Word format. Assignments submitted using other formats such as PDF cannot be marked and will be returned to students unassessed.
  3. The examination is scheduled to be held in the end-of-semester examination period. Students will be advised of the official examination date after the timetable has been finalised. Module 6 is not examinable. This module deals with the development of academic research and writing skills, which are necessary to meet the requirements of this course.

Important assessment information

  1. Attendance requirements:
    It is the students' responsibility to attend and participate appropriately in all activities (such as lectures, tutorials, laboratories and practical work) scheduled for them, and to study all material provided to them or required to be accessed by them to maximise their chance of meeting the objectives of the course and to be informed of course-related activities and administration.

  2. Requirements for students to complete each assessment item satisfactorily:
    To satisfactorily complete an individual assessment item a student must achieve at least 50% of the marks. (Depending upon the requirements in Statement 4 below, students may not have to satisfactorily complete each assessment item to receive a passing grade in this course.)

  3. Penalties for late submission of required work:
    If students submit assignments after the due date without prior approval of the examiner, then a penalty of 5% of the total marks gained by the student for the assignment may apply for each working day late up to ten working days at which time a mark of zero may be recorded.

  4. Requirements for student to be awarded a passing grade in the course:
    To be assured of receiving a passing grade a student must achieve at least 50% of the total weighted marks available for the course.

  5. Method used to combine assessment results to attain final grade:
    The final grades for students will be assigned on the basis of the aggregate of the weighted marks obtained for each of the summative assessment items in the course.

  6. Examination information:
    This is a closed examination. Candidates are allowed to bring only writing and drawing instruments into the examination.

  7. Examination period when Deferred/Supplementary examinations will be held:
    Any Deferred or Supplementary examinations for this course will be held during the next examination period.

  8. University Student Policies:
    Students should read the USQ policies: Definitions, Assessment and Student Academic Misconduct to avoid actions which might contravene University policies and practices. These policies can be found at

Assessment notes

  1. Assignments: (i) Students must submit their assignment by the due date. (ii) Students must retain a copy of each assignment submitted for assessment. This must be produced within 24 hours if required by the examiner. (iii) In accordance with university policy, the examiner may grant an extension of the due date of an assignment in extenuating circumstances.

  2. The assignment must be submitted electronically via EASE assignment management system available on Study Desk. No hard copy assignments will be accepted without prior arrangement. Times and dates refer to Australian Eastern Standard Time (AEST).

  3. Referencing in assignments: Harvard (AGPS) is the referencing system required in this course. Students should use Harvard (AGPS) style in their assignments to format details of the information sources they have cited in their work. The Harvard (AGPS) style to be used is defined by the USQ Library's referencing guide at

  4. Quizzes: The two quizzes must be completed online via the Study Desk. No hard copy quizzes are available. More information about the quizzes will be made available during the semester.

Other requirements

  1. Computer, e-mail and Internet access: Students are required to have access to a personal computer, e-mail capabilities and Internet access to UConnect. Current details of computer requirements can be found at