USQ LogoCourse specification
The current and official versions of the course specifications are available on the web at //
Please consult the web for updates that may occur during the year.

CIS3009 Enterprise Systems in Practice

Semester 6, 2014 External Toowoomba
Units : 1
Faculty or Section : Faculty of Business, Education, Law and Arts
School or Department : School of Management and Enterprise

Contents on this page


Examiner: Angela Howard
Moderator: Raj Gururajan

Other requisites

Students are required to have access to a personal computer, e-mail capabilities and Internet access to UConnect. Current details of computer requirements can be found at //


Many large and medium-sized organisations have deployed a complex array of Enterprise Systems (ES) to serve their information requirements but problems relating to integration, standardisation and compliance are common. Enterprise Resource Planning (ERP) systems seek to address many of the problems associated with traditional ES and are rapidly assuming a position of dominance in the corporate systems arena. ERPs are now making significant inroads into midsized and even relatively small companies. ERP systems are large, complex and expensive and it is critical that they are implemented, managed and used to optimal effect.


The course examines the emergence of Enterprise Resource Planning (ERP) systems in response to issues such as increasing technological complexity, poorly integrated Enterprise Systems (ES), a plethora of legacy systems, the need to better manage spiralling IT costs, and the increasing burden on corporations of compliance to legislation such as the Sarbanes-Oxley Act. Due attention is given to the architecture of ERP systems, issues related to their acquisition and implementation, their impact on organizations and their potential benefits and costs. The course examines business processes and their interaction with the ERP, focusing on the powerful capabilities of ERPs as regards the integration of business processes across functional areas. The course makes extensive use of case studies focusing on the evaluation of business problems and the formulation of strategies to address these. The course provides the opportunity to gain hands-on experience using a leading ERP such as SAP in the role of an `end user'.


On successful completion of this course, students should be able to:

  1. evaluate the emergence of ERP systems and their current and likely future impact
  2. demonstrate an understanding of key issues relating to ERP systems
  3. demonstrate an ability to apply the knowledge gained to the evaluation of case studies presenting business problems
  4. demonstrate an understanding of the key components and structure of the SAP ERP system and more detailed knowledge of the core functionality of selected modules
  5. reflect critically on the practical SAP work in the context of the theoretical and applied knowledge about ERP systems.


Description Weighting(%)
1. Fundamental concepts; business processes; case study method 10.00
2. Architecture and integration 10.00
3. Acquisition and implementation 15.00
4. Organisational change and business process reengineering 15.00
5. Program and project management 10.00
6. Ethics, security and selected advanced topics 15.00
7. SAP fundamentals; selected SAP modules (practical) 25.00

Text and materials required to be purchased or accessed

ALL textbooks and materials available to be purchased can be sourced from USQ's Online Bookshop (unless otherwise stated). (

Please contact us for alternative purchase options from USQ Bookshop. (

  • Motiwalla, LF & Thompson, J 2012, Enterprise systems for management, 2nd edn, Pearson, Upper Saddle River, New Jersey.

Reference materials

Reference materials are materials that, if accessed by students, may improve their knowledge and understanding of the material in the course and enrich their learning experience.
  • See Study Book.

Student workload requirements

Activity Hours
Assessments 30.00
Directed Study 48.00
Private Study 90.00

Assessment details

Description Marks out of Wtg (%) Due Date Notes
ASSIGNMENT 1 - ONLINE QUIZ 20 5 25 Sep 2014
ASSIGNMENT 2 50 10 13 Oct 2014 (see note 1)
ASSIGNMENT 3 50 25 01 Dec 2014 (see note 2)
EXAMINATION - PART A 30 15 End S6 (see note 3)

  1. case study with research, and SAP practical work with journal
  2. case study with research, and SAP practical work with reflection report
  3. The examination is scheduled to be held in the end-of-semester examination period. Students will be advised of the official examination date for exam (parts A and B) after the timetable has been finalised. The total working time for exam (parts A and B) is 2 hours.

Important assessment information

  1. Attendance requirements:
    If you are an international student in Australia, you are advised to attend all classes at your campus. For all other students, there are no attendance requirements for this course. However, it is the students' responsibility to study all material provided to them or required to be accessed by them to maximise their chance of meeting the objectives of the course and to be informed of course-related activities and administration.

  2. Requirements for students to complete each assessment item satisfactorily:
    To satisfactorily complete an individual assessment item a student must achieve at least 50% of the marks. (Depending upon the requirements in Statement 4 below, students may not have to satisfactorily complete each assessment item to receive a passing grade in this course.)

  3. Penalties for late submission of required work:
    Students should refer to the Assessment Procedure (point 4.2.4)

  4. Requirements for student to be awarded a passing grade in the course:
    To be assured of receiving a passing grade a student must achieve at least 50% of the total weighted marks available for the course.

  5. Method used to combine assessment results to attain final grade:
    The final grades for students will be assigned on the basis of the aggregate of the weighted marks obtained for each of the summative assessment items in the course.

  6. Examination information:
    This is a closed examination. Candidates are allowed to bring only writing and drawing instruments into the examination.

  7. Examination period when Deferred/Supplementary examinations will be held:
    Any Deferred or Supplementary examinations for this course will be held during the next examination period.

  8. University Student Policies:
    Students should read the USQ policies: Definitions, Assessment and Student Academic Misconduct to avoid actions which might contravene University policies and practices. These policies can be found at

Assessment notes

  1. Assignments:
    1. The due date for an assignment is the date by which a student must submit the assignment to the USQ.
    2. Students must retain a copy of each item submitted for assessment. This must be produced within 24 hours if required by the examiner.
    3. In accordance with university policy, the examiner may grant an extension of the due date of an assignment in extenuating circumstances.
    4. The examiner will normally only accept assignments which are electronically submitted through the USQ Study Desk for this course.
    5. In the event that a due date for an assignment falls on a local public holiday in their area, such as a show holiday, the due date for the assignment will be the next day. Students are to note on the assignment cover the date of the public holiday for the examiner's convenience.

  2. Course weightings:
    Course weightings of topics should not be interpreted as applying to the number of marks allocated to questions testing those topics in an examination paper.

  3. Referencing in assignments:
    Harvard (AGPS) is the referencing system required in this course. Students should use Harvard (AGPS) style in their assignments to format details of the information sources they have cited in their work. The Harvard (AGPS) style to be used is defined by the USQ Library's referencing guide at //

  4. Deferred work:
    Students who, for medical, family/personal, or employment-related reasons, are unable to complete an assignment or to sit for an examination at the scheduled time may apply to defer an assessment in a course. Such a request must be accompanied by appropriate supporting documentation. One of the following temporary grades may be awarded: IDS (Incomplete - Deferred Examination); IDM (Incomplete Deferred Make-up); IDB (Incomplete - Both Deferred Examination and Deferred Make-up).

  5. Make-up work:
    Students who have undertaken all of the required assessments in a course but who have failed to meet some of the specified objectives of a course within the normally prescribed time may be awarded the temporary grade: IM (Incomplete - Make up). An IM grade will only be awarded when, in the opinion of the examiner, a student will be able to achieve the remaining objectives of the course after a period of non-directed personal study.

Other requirements

  1. Unless otherwise directed by the examiner, all written and oral assignments submitted by students must conform to the guidelines laid out in the 'Communication skills handbook: how to succeed in written and oral communication'. Any work not prepared in accordance with these guidelines may be subject to penalty or requirement for resubmission.

  2. Students are required to have access to a personal computer, e-mail capabilities and Internet access to UConnect. Current details of computer requirements can be found at //