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CIS8009 Management of Business Telecommunications

Semester 1, 2015 Online Toowoomba
Units : 1
Faculty or Section : Faculty of Business, Education, Law and Arts
School or Department : School of Management and Enterprise

Contents on this page


Examiner: Jianming Yong
Moderator: Michael Lane

Other requisites

Students are required to have access to a personal computer, e-mail capabilities and Internet access to UConnect. Current details of computer requirements can be found at //


Current trends of cloud computing and social media are two phenomena on the internet that are currently driving business adaptation. As each new technology emerges, businesses need to evaluate and understand the impact on the business processes and activities. The potential of technological change or adaptation can only be optimally exploited with the full support, encouragement and initiative of management and the application of appropriate management skills. This course builds on the student's prerequisite knowledge of communications hardware, software and distributed systems by developing management paradigms for coordination and control of business data communications and telecommunications.


This course covers some key issues for networks and management in the field of data communications and telecommunications, under three broad headings: enterprise digital infrastructure, using data communications and telecommunications for competitive gain, and the role of management in telecommunications planning. Whilst no course in data communications and telecommunications can be remote from the technology, each issue is viewed from a management point of view (strategic, tactical, and operational) rather than an engineering or technical one.


On successful completion of this course, students should be able to:

  1. identify and analyse problems associated with the introduction of enterprise digital infrastructure
  2. synthesize reasoned arguments for the use of enterprise digital infrastructure for gain
  3. participate in strategic planning for enterprise digital infrastructure
  4. understand the important role of management in enterprise digital infrastructure.


Description Weighting(%)
1. Business data communications, telecommunications and its history 5.00
2. Business applications of data communications and telecommunications 15.00
3. Voice and data communications for business 20.00
4. Network technologies (topology, protocol, architecture, LAN, WAN) 20.00
5. Internet 20.00
6. Enterprise digital infrastructure 20.00

Text and materials required to be purchased or accessed

ALL textbooks and materials available to be purchased can be sourced from USQ's Online Bookshop (unless otherwise stated). (

Please contact us for alternative purchase options from USQ Bookshop. (

  • Panko, RR & Panko, JL 2012, Business data networks and security, 9th edn, Pearson Education, Upper Saddle River, New Jersey.

Reference materials

Reference materials are materials that, if accessed by students, may improve their knowledge and understanding of the material in the course and enrich their learning experience.
  • Reading materials will be advised via UConnect during the teaching period.

Student workload requirements

Activity Hours
Directed Study 165.00

Assessment details

Description Marks out of Wtg (%) Due Date Notes
PRELIMINARY WORK 5 5 23 Mar 2015
RESEARCH PAPER 1 100 35 20 Apr 2015
RESEARCH PAPER 2 100 40 18 May 2015
RESEARCH PAPER 3 100 20 03 Jun 2015

Important assessment information

  1. Attendance requirements:
    External/Online: If you are an international student in Australia, you are advised to attend all classes at your campus. For all other students, there are no attendance requirements for this course. However, it is the students' responsibility to study all material provided to them or required to be accessed by them to maximise their chance of meeting the objectives of the course and to be informed of course-related activities and administration.

    On-campus: It is the students' responsibility to attend and participate appropriately in all activities (such as lectures, tutorials, laboratories and practical work) scheduled for them, and to study all material provided to them or required to be accessed by them to maximise their chance of meeting the objectives of the course and to be informed of course-related activities and administration.

  2. Requirements for students to complete each assessment item satisfactorily:
    To satisfactorily complete an individual assessment item a student must achieve at least 50% of the marks. (Depending upon the requirements in Statement 4 below, students may not have to satisfactorily complete each assessment item to receive a passing grade in this course.)

  3. Penalties for late submission of required work:
    Students should refer to the Assessment Procedure (point 4.2.4)

  4. Requirements for student to be awarded a passing grade in the course:
    To be assured of receiving a passing grade a student must achieve at least 50% of the total weighted marks available for the course.

  5. Method used to combine assessment results to attain final grade:
    The final grades for students will be assigned on the basis of the aggregate of the weighted marks obtained for each of the summative assessment items in the course.

  6. Examination information:
    There is no examination in this course.

  7. Examination period when Deferred/Supplementary examinations will be held:
    Not applicable.

  8. University Student Policies:
    Students should read the USQ policies: Definitions, Assessment and Student Academic Misconduct to avoid actions which might contravene University policies and practices. These policies can be found at

Assessment notes

  1. Referencing in assignments:
    Harvard (AGPS) is the referencing system required in this course. Students should use Harvard (AGPS) style in their assignments to format details of the information sources they have cited in their work. The Harvard (AGPS) style to be used is defined by the USQ Library's referencing guide at //