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The current and official versions of the course specifications are available on the web at http://www.usq.edu.au/course/specification/current.
Please consult the web for updates that may occur during the year.

CDS1001 Human Relations and Communications

Semester 1, 2019 External
Short Description: Human Relation & Communication
Units : 1
Faculty or Section : Faculty of Health, Engineering and Sciences
School or Department : School of Psychology and Counselling
Student contribution band : Band 1
ASCED code : 090515 - Welfare Studies
Grading basis : Graded

Staffing

Examiner: Susan De Campo

Other requisites

Students will require access to e-mail and have internet access to UConnect for this course.

Rationale

The last decade has seen major changes in the role of community workers and community development officers. Increasingly they are required to work cooperatively internally and externally for organisations in the development of community vision, community goals and objectives and to assist in the development of submissions for funding and services. Such activities require high levels of understanding human relations and a high level of skill in communication, in collaborative consultation, and in interpersonal problem solving and mediation.

Synopsis

Human Relations and Communications is designed to develop the interpersonal skills necessary for cultivating and maintaining successful working relationships. Students are introduced to the theory and practice of interpersonal communication and relationship building. The course includes a grounding in active listening skills, group and teamwork, problem solving, equity and diversity issues, and personal development.

This course contains a recommended residential school and recommended attendance online asynchronous tutorials.

Objectives

On completion of this course students should be able to:

  1. Apply knowledge and skills for effective interpersonal communication;
  2. Employ management, planning and organisation skills by participating in a workgroup to fulfil its functions;
  3. Apply and analyse decision-making skills;
  4. Apply and analyse conflict-resolution strategies;
  5. Apply and self-reflect on group theory and practice.

Topics

Description Weighting(%)
1. Improving interpersonal communication skills 20.00
2. Running meetings 20.00
3. Working in groups 20.00
4. Resolving conflict 20.00
5. Developing decision-making strategies 20.00

Text and materials required to be purchased or accessed

ALL textbooks and materials available to be purchased can be sourced from USQ's Online Bookshop (unless otherwise stated). (https://omnia.usq.edu.au/textbooks/?year=2019&sem=01&subject1=CDS1001)

Please contact us for alternative purchase options from USQ Bookshop. (https://omnia.usq.edu.au/info/contact/)

Bolton, R 1987, People skills: how to assert yourself, listen to others and resolve conflicts, Simon & Schuster, Brookvale, NSW.

Reference materials

Reference materials are materials that, if accessed by students, may improve their knowledge and understanding of the material in the course and enrich their learning experience.

Student workload expectations

Activity Hours
Directed Study 29.00
Online Tutorials 10.00
Private Study 96.00
Residential Schools 30.00

Assessment details

Description Marks out of Wtg (%) Due Date Notes
Quiz 100 30 26 Feb 2019 (see note 1)
Assignment 1 100 30 09 May 2019
Group Assessment 100 40 06 Jun 2019 (see note 2)

Notes
  1. The quiz will be delivered in several parts, scheduled throughout the semester. Time and dates when the quizzes will be open will be available on the course StudyDesk.
  2. Group Assessment: This assessment is based on the application of interpersonal skills associated with being an effective communicator and constructive work team member.

Important assessment information

  1. Attendance requirements:
    Students are recommended to attend the residential school and online tutorials in order to enhance applied knowledge and assist with meeting professional association membership requirements. There are no weekly on-campus attendance requirements for this course, however it is the students’ responsibility to study all material provided to them or required to be accessed by them to maximise their chance of meeting the objectives of the course and to be informed of course-related activities and administration. Students must also attend and complete the requirements of the Workplace Health and Safety training program for this course where required.

  2. Requirements for students to complete each assessment item satisfactorily:
    To satisfactorily complete an individual assessment item a student must achieve at least 50% of the marks.

  3. Penalties for late submission of required work:
    Students should refer to the Assessment Procedure http://policy.usq.edu.au/documents.php?id=14749PL (point 4.2.4)

  4. Requirements for student to be awarded a passing grade in the course:
    Supplementary assessment may be offered where a student has undertaken all of the required summative assessment items but failed to achieve a passing Final Grade by 5% or less of the total weighted Marks.

    To be awarded a passing grade for a supplementary assessment item (if applicable), a student must achieve at least 50% of the available marks for the supplementary assessment item as per the Assessment Procedure http://policy.usq.edu.au/documents/14749PL (point 4.4.2).

  5. Method used to combine assessment results to attain final grade:
    The final grades for students will be assigned on the basis of the aggregate of the weighted marks obtained for each of the summative assessment items in the course.

  6. Examination information:
    There is no examination in this course.

  7. Examination period when Deferred/Supplementary examinations will be held:
    As there are no examinations in this course, there will be no deferred or supplementary examinations.

  8. University Student Policies:
    Students should read the USQ policies: Definitions, Assessment and Student Academic Misconduct to avoid actions which might contravene University policies and practices. These policies can be found at http://policy.usq.edu.au.

Assessment notes

  1. Electronic submission of assignments is required for this course. All submissions must be made electronically unless directed otherwise by the examiner of the course. Students must retain a copy of each item submitted for assessment. This must be despatched to USQ within 24 hours if requested by the Examiner.

  2. Reliable access to the internet is a requirement of this course as the course contains electronic assessment and submission elements. In order to avoid internet issues, on-campus students should attempt the Quiz in the student computer laboratories and upload their assignments into EASE using the same computer laboratories. External students who knowingly do not have reliable access to the internet should actively seek alternative internet access (e.g., Internet cafes, local libraries, or work places) for assessment submission and electronic assessment attempts. External students are able to use the on-campus student computer laboratories once access has been enabled. To be granted access, external students need to contact ICT and ask to have a student account enabled so that they can work on-campus.

  3. APA style is the referencing system required in this course. Students should use APA style in their assignments to format details of the information sources they have cited in their work. The APA style to be used is defined by the USQ Library's referencing guide. http://www.usq.edu.au/library/referencing.

Other requirements

  1. Students can expect that questions in assessment items in this course may draw upon knowledge and skills that they can reasonably be expected to have acquired before enrolling in the course. This includes knowledge contained in pre-requisite courses and appropriate communication, information literacy, analytical, critical thinking, problem solving or numeracy skills. Students who do not possess such knowledge and skills should not expect to achieve the same grades as those students who do possess them.

  2. The dates and location of the recommended residential school are available from the Residential School Timetable (http://www.usq.edu.au/handbook/current/resschoolsched.html). On-campus students can follow the Class Timetables (https://www.usq.edu.au/current-students/organise-enrolment/timetables/class) as a guide or enrolled students can refer to their student portal and navigate to Student Centre>Self Service>Timetables>My Weekly Schedule.